Why This Role Stands Out
This on-site ServiceNow Developer role offers significant opportunities for growth and impact on a vital federal program, where you'll leverage your expertise in ITSM to enhance critical capabilities. Your proven experience with the ServiceNow platform and ITIL processes will be instrumental in collaborating with IT and business teams to deliver innovative solutions. If you thrive in a collaborative environment and are eager to expand your skills within a reputable organization, this position is an excellent next step in your career.
Quick Overview
Job Description
TEKsystems is looking for ServiceNow developer for a recent award for a federal program in the Huntsville area. This work would be onsite with the option for hybrid flexibility. Service now developers should have: Hands-on implementation and support experience with ServiceNow ITSM application suite.
Hands-on experience working with implementing and supporting the following ServiceNow platform features/functions including:
- CMDB
- Incident
- Problem
- Change
- Service Catalog
- Service Portal
- Workflows
- Knowledge
- Roles/permissions
Work independently on tactical enterprise projects, but also collaborate with peers to develop real time solutions.
Work as ServiceNow Business Analyst in estimating, implementing and enhancing ServiceNow platform and modules per business requirements.
Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project & Portfolio, and Reporting Administration of ServiceNow platform.
Ability to write clear, concise and accurate technical documentation, like requirements, system architecture design, use case diagrams.
Utilize strong communication skills (verbal, written, quick thinking, collaborative, open-mindedness, motivational, and team building) and ability to collaborate effectively across the team and the organization.
Thorough understanding of ITIL/ITSM processes. Requirements for the role: 3+ yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite.
3+ yrs experience with App Engine
4+ yrs experience with hands-on implementation and support experience with ServiceNow ITSM application suite
4+ yrs working with IT and Business teams to develop and enhance ServiceNow capabilities
ITIL Foundations Certification
ServiceNow System Administrator Certification Benefits provided: o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
§ Medical, dental & vision
§ Critical Illness, Accident, and Hospital
§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
§ Short and long-term disability
§ Health Spending Account (HSA)
§ Transportation benefits
§ Employee Assistance Program
§ Time Off/Leave (PTO, Vacation or Sick Leave)
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