Job Title: Databricks Platform Engineer (3 openings)

$50/hr on our W2, Onsite Plano - TX

Visa: All are accepted but No H1B Transfers

Required Qualifications

5-8 years of experience in technical support, systems engineering, production support, site reliability, or application support.
Experience troubleshooting enterprise software or cloud-based platforms.
Strong analytical and problem-solving skills with the ability to independently investigate technical issues.
Excellent verbal and written communication skills with a customer-first mindset.
Experience gathering technical information and accurately documenting support cases.
Ability to distinguish between application, infrastructure, networking, and platform-related issues.
Experience working within ticketing systems such as ServiceNow, Jira Service Management, or similar platforms.
Ability to prioritize multiple incidents in a fast-paced support environment.
Strong understanding of system logs, monitoring tools, and troubleshooting methodologies.
Comfortable working directly with customers in a technical consulting capacity.

Technical Requirements

Experience supporting or administering the Databricks platform.
Familiarity with Databricks notebooks, clusters, jobs, SQL Warehouses, and workspace administration.
Experience troubleshooting Spark job failures or distributed computing environments.
Working knowledge of SQL for investigating customer issues.
Exposure to cloud platforms such as Azure, AWS, or Google Cloud Platform.
Experience with monitoring and observability tools such as Splunk, Grafana, Datadog, or Azure Monitor.
Basic understanding of networking fundamentals, authentication, and identity management.
Familiarity with Linux environments and command-line troubleshooting.
Experience supporting SaaS or cloud-native applications.
ITIL Foundation certification or familiarity with IT Service Management (ITSM) processes is a plus.

Key Skills

Databricks Platform Engineer

Quick Overview