Sales Manager

Sales Manager

Croydon

Are you an experienced automotive Sales Manager looking for your next challenge?

Alexander Faraday Recruitment is working on behalf of a well established automotive retailer to recruit an experienced Sales Manager for one of its busy dealerships in Croydon.

This is an excellent opportunity to join a successful business where you'll take responsibility for leading a large sales operation, developing your team and driving the dealership towards its commercial and customer satisfaction targets.

You'll be responsible for managing and motivating a team of up to 30 people, maximising sales performance and ensuring the dealership consistently delivers an exceptional customer experience.

The Role

As the Sales Manager, your responsibilities will include:

• Leading, managing and developing a large automotive sales team.
• Driving new and used vehicle sales performance against agreed targets.
• Monitoring individual and team performance, identifying areas for improvement and implementing action plans.
• Coaching and mentoring Sales Executives and other members of the team to maximise their potential.
• Managing sales processes from initial enquiry through to vehicle handover.
• Driving customer satisfaction, retention and repeat business.
• Monitoring sales KPIs, conversion rates, profitability and other key performance indicators.
• Working closely with senior management to achieve dealership objectives and implement commercial strategies.
• Ensuring manufacturer standards and dealership processes are consistently maintained.
• Managing customer escalations and ensuring issues are resolved professionally.
• Supporting recruitment, onboarding and ongoing development of sales team members.
• Maintaining strong standards of presentation, professionalism and customer service across the sales department.

About You

We're looking for someone who can demonstrate:

• Previous experience as a Sales Manager, Sales Controller or senior automotive sales professional within a franchised dealership.
• A proven track record of achieving and exceeding sales targets.
• Strong leadership and people management skills, with experience managing a sizeable sales team.
• Excellent commercial awareness and an understanding of dealership profitability.
• A strong understanding of automotive sales processes and customer journeys.
• The ability to coach, motivate and develop a high performing sales team.
• Excellent communication and interpersonal skills.
• A results driven approach with the ability to balance commercial performance with customer satisfaction.
• Strong organisational skills and the ability to manage multiple priorities.
• A full UK driving licence.

What's on Offer?

• Performance related bonus.
• Company benefits package.
• Ongoing training and professional development.
• Career progression opportunities within a growing organisation.
• Supportive leadership team and positive working environment.

If you're an experienced automotive Sales Manager looking for the next step in your career, we'd love to hear from you.

Apply today or contact Alexander Faraday Recruitment for a confidential discussion.