Sales and Revenue Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales and Revenue Operations Manager based in United States. This is a high-impact opportunity to become the first dedicated full-time operations leader supporting a growing B2B SaaS sales organization. You’ll own the systems, reporting, forecasting, and processes that turn commercial activity into predictable revenue. Your work will span ARR reporting, deal desk operations, contract-to-cash workflows, territory planning, quotas, and GTM technology.

You’ll partner closely with Sales, Marketing, Customer Success, Finance, and Legal to create scalable processes and reliable business visibility. Because the role sits at an early stage of the organization, your decisions will directly influence how revenue is measured, how sales teams operate, and how leadership evaluates performance. You’ll have significant autonomy to build, automate, improve, and establish operational foundations that can scale with the business.

This remote-first role is ideal for a hands-on RevOps professional who combines analytical rigor with strong execution and a builder’s mindset. Accountabilities - Own the ARR and revenue reporting framework, implementing it in HubSpot and supporting complex scenarios including multi-year agreements, annual purchase orders, pilots, academic calendars, expansions, contractions, renewals, and churn.

• Reconcile ARR with Finance on a monthly basis, track revenue movements, and produce reliable gross and net revenue retention reporting and leadership dashboards.
• Lead deal desk and contract-to-cash operations, creating self-service workflows for standard agreements while coordinating redlines, data processing agreements, district contracts, invoicing, order processing, and commissions.
• Coordinate RFPs, vendor registrations, cooperative purchasing agreements, and other administrative requirements associated with selling into education organizations.
• Establish and maintain a disciplined forecasting process across new business, renewal, and expansion pipelines, ensuring consistent stage definitions and timely follow-up on inactive opportunities.
• Design territories, account assignments, quota structures, and capacity models in partnership with sales leadership.
• Administer and optimize HubSpot, maintaining data quality through required fields, segmentation, deal sources, imports, lifecycle automation, and campaign tracking.
• Own the broader GTM technology stack, evaluating tools, improving integrations, and determining which systems should be retained, optimized, or removed.
• Train new sales hires on CRM usage, sales processes, and operational standards.
• Build scalable processes and automation that improve efficiency, data quality, forecasting accuracy, and cross-functional collaboration.
• Monitor operational performance against defined success metrics and proactively communicate risks, gaps, and opportunities to leadership. Requirements - Hands-on experience managing deal desk or contract-to-cash processes within a B2B SaaS environment, including MSAs, order forms, redlines, invoicing, and commission calculations.
• Strong HubSpot administration experience or deep expertise with another CRM combined with the ability to become highly proficient in HubSpot quickly.
• Demonstrated experience building ARR or revenue reporting frameworks that have been validated and adopted by Finance, including reporting for renewals, expansion, and churn.
• Experience running forecasting cadences that sales leadership can rely on for business planning and decision-making.
• Strong understanding of revenue operations, pipeline management, sales processes, CRM data governance, and GTM systems.
• A proven ability to build scalable processes and automation and drive adoption among stakeholders who do not report directly to you.