Digital Project Manager - Retail Energy / Utilities

Role: Digital Project Manager – Retail Energy / Utilities

Location: Hybrid – Springfield, VA / Tysons, VA or Baltimore, MD
Schedule: 3 Days/Week Onsite – Tuesday through Thursday
Duration: 6–12 Month Contract

Job Summary

We are seeking an experienced Digital Project Manager to lead complex, cross-functional technology and business transformation initiatives within a Retail Energy / Utility environment. The ideal candidate will have strong project management, financial acumen, stakeholder management, and experience delivering modernization initiatives involving CRM, EDI, billing, pricing, contracts, and enterprise systems.

Key Responsibilities

• Lead projects through the full lifecycle, from initiation and planning through implementation and post-production.
• Develop and manage project plans, schedules, budgets, resources, milestones, dependencies, RAID logs, and deliverables.
• Lead cross-functional teams across Business, IT, Finance, Operations, Vendors, and third-party partners.
• Manage project financials, including budgeting, forecasting, accruals, invoice tracking, and financial reconciliation.
• Coordinate initiatives involving CRM, EDI, billing, pricing, contracts, customer operations, and supply/scheduling.
• Drive digital transformation, modernization, system integration, data migration, and business process improvement initiatives.
• Manage vendors, SOWs, contracts, deliverables, dependencies, and change requests.
• Identify and proactively manage risks, issues, dependencies, and critical-path activities.
• Prepare project status reports and presentations for executive leadership and Steering Committees.
• Facilitate requirements discussions, process mapping, gap analysis, decision workshops, and stakeholder alignment.
• Support testing, defect resolution, deployment readiness, change management, knowledge transfer, and post-implementation reviews.
• Ensure compliance with security, audit, governance, and operational requirements.
• Translate complex technical and business information into clear communication for executives and delivery teams.

Required Qualifications

• 5+ years of IT/Digital Project Management experience delivering complex, multi-workstream projects.
• Strong experience managing cross-functional teams, vendors, and third-party service providers.
• Experience with financial management, accruals, budgeting, forecasting, and project financial reporting.
• Experience with digital transformation, modernization, system implementation, integration, or process improvement.
• Hands-on experience with enterprise business processes involving CRM, EDI, billing, pricing, and contracts.
• Strong stakeholder management and executive communication skills.
• Experience working in a matrixed environment with competing priorities and complex dependencies.
• Proficiency with Microsoft Project, OnePlan, Azure DevOps, Jira, SharePoint, Excel, PowerPoint, and Visio.
• Strong organizational, analytical, problem-solving, and decision-making skills.

Preferred Qualifications

• Retail Energy, Utilities, or regulated industry experience.
• Experience with customer operations, billing, pricing, supply, scheduling, contracts, or energy market processes.
• Experience with change management and organizational readiness.
• Experience leading enterprise modernization or digital transformation programs.
• PMP, PMI-ACP, CMMI, or equivalent certification.
• Understanding of GAAP, O&M, and Capital accounting practices.