VP, Account Management

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant.

This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our VP, Account Management you will…

Step in as both a team & business Leader and a trusted strategic advisor. You are a visionary relationship builder who thrives on steering high-impact healthcare accounts, guiding passionate cross-functional teams, and serving as the trusted advisor C-suite executives rely on. In this role, you’ll own a $5–7M book of business, driving integrated campaigns across both HCP and DTC audiences, inspiring agency talent, and shaping short- and long-term brand strategy. If you bring a growth mindset, deep pharmaceutical marketing expertise, and a knack for making complex commercialization initiatives look seamless, we’d love to talk!

What You’ll Do

• Lead as a Strategic Advisor: Act as the primary advocate and trusted expert for our pharma and biotech clients, partnering directly with executive and C-suite leadership to align marketing initiatives with core business goals.
• Drive Account Growth & Revenue: Direct a $5–7M book of business (a single large account or multiple key accounts), consistently delivering on revenue forecasts and uncovering innovative, incremental growth opportunities.
• Orchestrate Omni-Channel HCP & DTC Campaigns: Oversee complex marketing programs, digital experiences, paid media, and multi-channel strategy spanning both Healthcare Professional (HCP) engagement and Direct-to-Consumer (DTC) audiences.
• Guide & Mentor Teams: Lead, inspire, and manage cross-functional agency teams. You'll delegate effectively, foster a positive, collaborative culture, and actively mentor team members to help them level up their careers.
• Set the Long-Term Vision: Bring a strategic growth mindset to every account, establishing dynamic short- and long-term roadmaps that keep our client brands standard-setting in their category.

What You’ll Bring

• 8–10+ years of agency account management experience with deep specialization in pharmaceutical marketing.
• Proven track record leading comprehensive, integrated campaigns targeting both Healthcare Professionals (HCP) and Patients/Consumers (DTC).
• Demonstrated success managing mid-to-large-sized agency accounts ($5M+) and leading cross-functional teams.
• A history of building authentic, high-trust relationships with executive-level client stakeholders.
• Reliable track record of hitting and exceeding revenue forecasts while identifying new avenues for account expansion.
• Strong team management skills with a genuine passion for cultivating talent and maintaining a positive culture.

Bonus Points (Nice to Have)

• Experience in the Central Nervous System (CNS) drug space (neurology, psychiatry, or neurodegenerative conditions).