Supplier Performance Manager

When you work for John Crane, you join a community driven by pioneering spirit and a legacy of innovation. Our engineered solutions drive reliability, uptime and energy efficiency, empowering the world’s largest energy service providers to achieve sustainability goals that shape the future of our world. If you’re ready to accelerate the new energy transition through technology leadership, innovative solutions and service excellence, you'll fit right in.

The primary purpose of the role is to improve the operational performances of applicable suppliers such as supplier punctuality on deliveries and supplier quality meeting the requirements of the John Crane specification.

• Managing operational performances for selected suppliers in close relationship with Category Management, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
• Initiating improvement plans for the selected suppliers due to supplier non-performance and / or supplier development and ramp up needs
• Managing, controlling and reporting on suppliers' performance against Key Performance Indicators to interested stakeholders. Their main mission is to achieve the SKPIs (Suppliers Key Processes Indicators) objectives, SOTD (Supplier On Time Delivery) ROTD (Supplier On Time Delivery to Requirements) and DPPM (Delivered Parts Per Million) defined by the organization
• Conducting change management at supplier to ensure long term improvement of supplier maturity
• Influencing the supplier on its innovation & strategy orientations vis a vis John Crane
• Coaching the supplier organisation on implementation of best-in-class supply chain & quality processes (ad hoc training, project management...)
• Operationally driving action and improvement plan implementation at suppliers, in the name of all John Crane entities
• Creating conditions of success to improve the operational development with their selected suppliers
• Supplier OTD
• OTD to Requirements
• Improving Supplier performance classification – maximising number of A class suppliers
• Accountable for a pool of suppliers (defined on a periodic basis) for which John Crane requires an improvement in their performance
• Accountable for measuring, monitoring and improving the performance of assigned suppliers to meet the needs of John Crane

• 5 - 10 years of relative experience 
• Ability to solve problems using methodologies such as: 8D, PDCA (Plan Do Check Act), Ishikawa, 5 Whys etc.
• Have a working knowledge of Lean Manufacturing principles
• Have fundamental project management skills
• Able to input to and take data from an S&OP process (Sales and Operations Planning), Production Plans, Manufacturing Resource Planning, workload evaluations etc.
• Ability to effectively communicate and collaborate

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

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We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)