Contact Center Sales Representative – IT & Software

MCI Careers seeks Contact Center Sales Representatives to support leading technology brands in a fast-paced CX and BPO environment. You’ll handle inbound and outbound calls, qualify leads, explain IT and software solutions, and convert prospects into sales while delivering excellent customer experiences. Use CRM and contact center tools to track interactions, follow scripts and compliance guidelines, and meet or exceed sales and quality targets. Benefit from structured training, ongoing coaching, clear performance metrics, and opportunities to advance based on results in a performance-driven culture.