Quick overview
Job description
You’ll be the CCO’s main partner in scaling our compliance program. Half the job is design: turning regulatory obligations into frameworks, policies and controls that product teams/engineering teams/etc can build against. The other half is running it: reviewing launches, tracking conditions, and keeping commitments to partners and regulators on time.
Here's how you will make an impact:
- Build and maintain the regulatory inventory: which rules apply to which products and jurisdictions, who owns each obligation, and how we evidence compliance
- Design the policy framework (taxonomy, ownership, approval authority, review cadence) and write or refresh core policies and procedures
- Run the compliance risk assessment for regulatory and product risk across Payments, Payroll, Invoicing, Accounting, Advisors and Partnerships
- Support Issue Management and remediation tracking so open findings have an owner, a date and visible progress
- Own the regulatory change process: track changes in the USA and Canada, assess impact, route actions to the right team
- Maintain the registration and license calendar so renewals and fillings never lapse Run Product Compliance
- Operate the tiered review process: triage intake, set conditions, give clear approve/approve-with-conditions/decline decisions
- Partner with Product, Engineering, Legal and Risk early in design
- Review high-risk launches: new payment flows, onboarding changes, data sharing, new jurisdictions
- Apply the Product Compliance Evidence Standard and make sure launches leave an audit-ready trail
- Review marketing claims and customer communications against the Marketing Content Guidelines
- Build compliance oversight of key processors and partners: obligations mapping, contract review input, monitoring, escalation
- Oversee partner due diligence and maintain the data-sharing register
- Coordinate card network, processor, and partner audits, attestations and inquiries Report and Lead
- Produce program reporting for leadership: scorecard, KPIs, open issues, emerging risks
- Find the manual work worth automating and building lightweight tooling (ex. AI assistance) to remove it
You Thrive Here By Possessing the Following:
- 6+ years in regulatory or product compliance at a fintech, payments company, PSP, bank or other regulated financial services firm
- Hands-on experience building a compliance program component from scratch: policies, risk assessment, regulatory inventory, issue management or similar
- Working knowledge of payments regulation and card network rules, with experience in at least one of: US money movement (NACHA/ACH, Reg E, UDAAP) or Canadian payments (RPAA, FINTRAC, PIPEDA)
- Experience embedded with product and engineering teams, reviewing features before launch
- Clear, concise writing: you can turn a regulation into a requirement as engineer can build to
- Comfort with ambiguity and shifting priorities in an integration environment
- Both US and Canadian regulatory experience
- Privacy program experience (PIPEDA, Quebec Law 25, CCPA) or exposure to PCI DSS, SOX or HIPAA controls
- Payroll, tax or small-business fintech background
- Experience with partner or processor oversight, network attestations, or regulatory exams
- People leadership or formal mentoring
- CRCM, CAMS, CAMLO training or similar
Required
Nice to have
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