Senior Director - Crossix Analytics Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Crossix is positioned at the center of big data, innovative technology, media, and life sciences.  Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes.  As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader.

As the Senior Director of Crossix Analytics Services, you will lead the services team for our Emerging Biotech portfolio. You’ll partner closely with our Sales and Strategy teams to build strong, long-term relationships with clients. Your main goal is to ensure we deliver excellent work that helps biotech companies use performance data to drive their marketing investments.

While your primary focus is customer success, you will also lead the high-performing team responsible for these customers. This includes overseeing the hiring, development, and mentoring of analytics professionals to foster a culture of performance and excellent execution. You will also guide the team in evolving our engagement models, incorporating modern tools and data-driven insights for the AI-era.

This is a hybrid role requiring three days per week in the office.