Business Analyst with eBilling and Salesforce at Sunnyvale CA

Skills and Qualifications

Bachelor's degree in relevant technical field.

2+ years of experience in Litify ELM

10+ years of industry experience i legal domain knowledge especially with Legal Tech platform

10+ years of experience in eBilling and Matter management

Proven ability to quickly learn and understand complex topics

Previous experience writing documentation and procedural materials for multiple audiences

Superior written and verbal communication skills, with a keen eye for detail

Experience working with engineering to improve user experience: design, UI, and help refine content and

create visuals and diagrams for technical support content

Bachelor's degree in relevant technical field.

2+ years of experience in Litify ELM

10+ years of industry experience i legal domain knowledge especially with Legal Tech platform

10+ years of experience in eBilling and Matter management

Proven ability to quickly learn and understand complex topics

Previous experience writing documentation and procedural materials for multiple audiences

Superior written and verbal communication skills, with a keen eye for detail

Experience working with engineering to improve user experience: design, UI, and help refine content and

create visuals and diagrams for technical support content

Preferred Qualifications

Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Firm understanding of the systems development life cycle (SDLC)

Previous software development experience

Certification through the Society for Technical Communicators

Experience using XML tools to create documentation

Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Firm understanding of the systems development life cycle (SDLC)

Previous software development experience

Certification through the Society for Technical Communicators

Experience using XML tools to create documentation

Skill Sets	Niche Skill	Experience	Preference
Salesforce	Yes	5-10 Years	Is Required
Legal eBilling	Yes	5-10 Years	Is Required
Litify	Yes	At least 1 year	Is Required