Infrastructure & Network Engineer

Job#: 3054802
Job Description:
Infrastructure & Network Engineer
Location: Houston, Texas (Onsite)
Role Overview
This position supports and improves global infrastructure and network services across multiple regions. The role covers enterprise virtualization, Windows and Linux server platforms, storage, endpoint and deskside support, and enterprise networking. This is a senior individual contributor position for an engineer with at least ten years of relevant experience who will act as a technical expert and mentor, leading complex troubleshooting and guiding modernization work.
Key Responsibilities

• Provide senior engineering and operational support for global infrastructure and network services.
• Act as the escalation point for complex issues spanning network, virtualization, operating system, and storage layers.
• Lead technical problem-solving during major incidents, coordinating teams and vendors through restoration and root cause analysis.
• Execute infrastructure changes under formal change management, including planning, risk assessment, and implementation.
• Deliver senior-level deskside support for desktops and laptops, resolving escalated endpoint and connectivity issues.
• Design, build, patch, and optimize VMware and enterprise virtualization platforms.
• Engineer and maintain Windows Server and Linux Server environments, including build standards, patching, and hardening.
• Support and improve enterprise networking services, including routing, switching, WAN, LAN, and wireless.
• Drive modernization initiatives such as platform refresh, hybrid cloud adoption, and storage modernization.
• Automate repeatable operational tasks through scripting and configuration tooling.

Required Qualifications
Experience: A minimum of ten years of relevant infrastructure, networking, systems administration, and enterprise support experience is required. This experience should be gained in complex, multi-site enterprise environments.
Technical Skills:

• VMware and enterprise virtualized environments, including build, patching, and performance troubleshooting.
• Netapp Administration
• Enterprise networking: routing, switching, WAN, LAN, wireless, and network troubleshooting.
• Windows Server administration and support, including Active Directory, Group Policy, and patching.
• Linux Server administration and support in production environments.
• Desktop and laptop deskside support, including imaging and endpoint configuration.
• Enterprise infrastructure operations, incident response, and change management.
• Infrastructure monitoring, troubleshooting, and root cause analysis.

Education: A bachelor's degree in computer science, information technology, engineering, or a related discipline is preferred. Equivalent professional experience will be considered.
Preferred Qualifications

• Microsoft Intune administration and modern endpoint management.
• Microsoft enterprise technologies and cloud services, including Microsoft 365 administration.
• NetApp storage administration and engineering.
• Experience with hybrid cloud infrastructure.
• Infrastructure automation and scripting.
• Experience supporting globally distributed environments.
• Disaster recovery and business continuity planning and testing.
• Familiarity with security and compliance best practices for infrastructure.
• Certifications such as VMware Certified Professional, Cisco CCNA or CCNP, Microsoft certifications, or NetApp NCDA.

Soft Skills

• Clear written and verbal communication with technical and non-technical audiences.
• Calm, structured judgment under incident pressure.
• Strong documentation habits and willingness to share knowledge.
• Ability to mentor and influence without direct authority.
• Customer focus, ownership, and reliable follow-through across time zones.

Why Join Us
This role offers genuine technical breadth: virtualization, networking, server platforms, storage, and endpoint services in one seat, at global scale, with the autonomy to fix what is broken and modernize what is aging. It is designed for an engineer who wants to stay hands-on and grow influence through expertise rather than move into management. The work is visible, the environment is complex enough to stay interesting, and improvements made here are felt across the company.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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