Technical Service and Training Specialist DACH

Job Description

Since 1972, Bünger & Frese has been a successful wholesaler of swimming pool technology.

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We supply specialist companies with more than 5,000 technical components and spare parts required for pool construction.

Since 2020, we have been part of the Maytronics Group, the global pioneer and market leader in automatic pool cleaning robots under the “Dolphin” brand. Together, we create an Exceptional Experience and make pool ownership a pure pleasure.

To support our growth, we are looking for a Technical Service and Training Specialist DACH to strengthen our Customer Care team in Germany.

The Technical Service & Training Specialist is responsible for supporting the Residential & Commercial Cleaners and Covers business units across the DACH region.

The role serves as the primary technical interface between customers, distributors, service partners, repair centers, local operations and headquarters.

The position combines technical support, partner development, training delivery, repair network coordination and product expertise. xnbtkat The successful candidate ensures high customer satisfaction, technical excellence and continuous performance improvement throughout the service network while supporting the successful introduction and lifecycle management of products in the Commercial Cleaners and Covers business units. Due to the varied distributor structure in the DACH region, the allocation of stock between Bünger & Frese GmbH and the other distributors is as follows: