Quick overview
Job description
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check
- Demonstrated ability to manage trackers, follow-up routines, meeting cadence, and multi-stakeholder coordination.
- Strong organizational skills and attention to detail; able to keep multiple workstreams moving in parallel.
- Strong written and verbal communication skills; able to summarize updates, actions, and risks clearly.
- Proficiency with common project and collaboration tools (Excel, PowerPoint, Teams/SharePoint, and planning tools such as Smartsheet, MS Project, Jira, or similar).
- Experience supporting cross-functional programs, transformations, or integrations.
- Familiarity with RAID logs, decision tracking, and executive/program governance processes.
- Experience in regulated, operationally intensive, or airline-related environments is a plus
- Planning and Execution Oversight
- Enforce and refine program governance standards in collaboration with the Director, including milestone management and accountability, across all workstreams.
- Monitor workstream health, proactively identifying schedule risks, dependency conflicts, and execution gaps that could impact program delivery.
- Conduct regular program reviews, holding workstream owners accountable to commitments and driving resolution of issues, dependencies, and risks in a timely manner.
- Manage the integration master plan across multiple concurrent workstreams, ensuring alignment to the broader integration calendar and strategic milestones.
- RAID, Action, and Decision Management
-
- Manage RAID log governance across the program in collaboration with the Director, ensuring all risks, actions, issues, and decisions are captured, assigned, tracked, and resolved with clear accountability.
- Follow up with owners on aging actions, open issues, and upcoming decisions to support closure discipline.
- Escalate unresolved issues, overdue actions, and cross-functional blockers through the appropriate program channels.
- Cross-Functional Communication and Stakeholder Alignment
- Coordinate planning interlocks across project managers in Technology, Single Operating Certificate, Integration Planning Teams, and other relevant workstreams.
- Facilitate decision-making forums, dependency reviews, and readiness checkpoints by preparing materials and logistics and ensuring the right stakeholders are engaged.
- Capture meeting outcomes, decisions, and next steps, and ensure follow-up items are reflected in the appropriate trackers.
- Program Visibility and Reporting
- Collaborate with the Director to develop and deliver status reports for weekly or recurring program reviews, synthesizing workstream inputs into clear agendas and follow-up summaries.
- Identify and surface patterns in schedule slippage, recurring risks, and dependency gaps, providing analysis and recommendations to program leadership.
- Maintain structured, well-organized program repositories, including planning artifacts, decision logs, and working documents.
- Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities, as appropriate.
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Equal Opportunity Employer: Disability/Veteran
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