Field Service Engineer

Field Service Engineer – Water Treatment | RO/EDI/PLC

Job Description

Position: Field Service Engineer – Water Treatment

We are seeking an experienced Field Service Engineer with a strong background in water treatment systems, electro-mechanical equipment, electrical controls, PLCs, and instrumentation. This role will support installation, commissioning, preventive/corrective maintenance, troubleshooting, and customer service for water treatment systems at customer sites.

Key Responsibilities

• Perform service, maintenance, troubleshooting, and repair activities on existing and new water treatment plants.
• Work with Reverse Osmosis (RO), EDI, Filtration, Ion Exchange, UV, Ozone, WFI, and Pure Steam systems.
• Perform preventive and corrective maintenance on pumps, valves, motors, control panels, and other electro-mechanical equipment.
• Troubleshoot electrical and mechanical issues remotely and at customer sites.
• Work with PLC systems, I/O cards, electrical control panels, instrumentation, and plant automation.
• Tune control loops and program/configure instrumentation as required.
• Perform water quality testing using Hach DR900, Myron L pH/conductivity meters, hardness testing kits, pH kits, and related equipment.
• Read and interpret P&IDs, circuit diagrams, component lists, spare parts lists, functional logic, and system documentation.
• Complete Preventive, Quality and Maintenance Checklists (PQMC) and maintain accurate service documentation.
• Prepare and submit internal documentation and customer service reports.
• Provide startup and commissioning support for new water treatment systems.
• Complete commissioning documentation and communicate system status to customers.
• Interface directly with customers and end users while providing professional technical support.
• Work independently in the field and ensure customer satisfaction.
• Support Level 1 and Level 2 Field Service Engineering activities and training requirements.

Required Experience & Skills

• 5–10 years of experience working with electro-mechanical equipment such as pumps, valves, motors, and related systems.
• 5–10 years of system maintenance experience.
• 3–6 years of experience with electrical control panels, PLCs, instrumentation, and automation.
• Experience with control loop tuning and instrumentation programming/configuration.
• 3–6 years of experience in the water treatment industry.
• Hands-on experience with RO, EDI, filtration, ion exchange, UV, ozone, WFI, or pure steam systems.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read P&IDs, electrical schematics, circuit diagrams, and functional logic.
• Proficiency with Windows and Microsoft Office/computer applications.
• Strong customer-facing and communication skills.
• Ability to work independently with minimal supervision.
• Valid driver's license and clean driving record.
• Willingness to travel regionally and occasionally throughout North America.
• Ability to work flexible hours, including occasional evenings/weekends and short-notice travel.
• Ability to lift heavy equipment when required and remain on your feet for most of the workday.