Service Desk Analyst / 1st Line Support

1stLine Support / Service Desk Analyst /IT Support Office based in Wakefield- Mon Fri needed to provide end user support. You must have strong customer services experience and determined to enhance your IT Technical Skill set and career! Multiple roles available. As 1st Line Support / Service Desk Analyst /IT Support you should ideally have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM or be willing and proactive in upskilling yourself.

Successful 1stLine Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself. Any 1stLine Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team will have a huge advantage. Apply now we are waiting to invest in your career!