Housekeeping Supervisor

Housekeeping Supervisor

The Opportunity

Are you an experienced leader with a passion for creating clean, safe, and welcoming environments? As a Housekeeping Supervisor at Chartwell, you’ll lead a team that ensures our residence is a place residents are proud to call home. You’ll oversee cleaning schedules, supplies, and team performance while delivering excellent service to residents, families, and visitors.

What You’ll Do

• Supervise, schedule, and train housekeeping staff to ensure consistent, high-quality service

• Oversee cleaning routines for resident suites and shared areas

• Monitor supplies and source quality products while staying within budget

• Respond to resident and family concerns, escalating as appropriate

• Ensure compliance with health, safety, and confidentiality standards

• Participate in the Resident Council and support team collaboration

• Provide regular feedback to the General Manager on service quality and resident satisfaction

What You’ll Bring

• Secondary school diploma (Grade 12) or equivalent required

• Previous supervisory experience in housekeeping, including hiring, training, and scheduling

• Strong organizational and multitasking skills; ability to lead by example

• Effective communication and conflict resolution skills

• Computer literacy and comfort with basic operational systems

• WHMIS, First Aid & CPR, and Occupational Health & Safety certification are assets

• Comfortable working both independently and collaboratively in a team

What We Offer

• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

• Competitive compensation and benefits package 

• Opportunities for leadership development and career growth 

• A safe, inclusive workplace where you’re supported and appreciated 

Additional Requirements

• Must be available for flexible shifts, including weekends and evenings

• Physically capable of standing for long periods and lifting/carrying items

• Must be prepared to respond to emergency situations

• Comfortable using AI and other digital platform systems and tools to support daily work 

• Clear Criminal Background Check, VSS and TB Test where required