Junior Linux Support Technician

Do something big and innovative! Stretch your creative muscles and work on big issues.  Since 1989, we have developed technology environments, applications, and tools by providing experienced teams to implement, enhance, and maintain our clients’ essential systems and applications.  Come join the Scalence team! 
Title: Junior Linux Support Technician
Duration: 2 months – could possibly go longer
Location: Hillsboro, Oregon
Position Summary

We are seeking a motivated Junior Linux Support Technician to provide onsite support to a team of Linux Administrators at Client's Hillsboro, Oregon campus. This entry-level role is ideal for candidates with foundational Linux knowledge who are looking to grow their careers in enterprise IT infrastructure, system administration, and data center operations. The successful candidate will assist with day-to-day Linux support activities, hardware troubleshooting, system monitoring, documentation, and operational tasks within a highly secure and fast-paced environment.

Due to the nature of the role, this position requires U.S. Citizenship and the ability to successfully pass all required background and site access requirements.

Key Responsibilities

• Provide onsite support to senior Linux Administrators and infrastructure teams.
• Perform basic Linux system administration tasks under supervision.
• Monitor server health, system performance, and operational alerts.
• Assist with user account management, permissions, and access requests.
• Support server provisioning, imaging, patching, and maintenance activities.
• Execute documented operational procedures and standard operating practices.
• Troubleshoot hardware, operating system, and network connectivity issues.
• Support rack-and-stack activities, cabling, and physical system inspections.
• Document configurations, incidents, troubleshooting steps, and resolutions.
• Escalate complex technical issues to senior administrators and engineering teams.
• Participate in scheduled maintenance windows and occasional after-hours support.
• Maintain compliance with customer security, safety, and operational policies.

Required Qualifications

• U.S. Citizen (Required).
• Associate degree in Information Technology, Computer Science, or related field, or equivalent military/technical experience.
• 0-3 years of Linux administration or technical support experience.
• Basic knowledge of Linux operating systems (Red Hat, Rocky Linux, CentOS, Ubuntu, or similar).
• Familiarity with command-line utilities and basic shell scripting concepts.
• Understanding of TCP/IP networking fundamentals.
• Experience troubleshooting PC, server, or operating system issues.
• Strong attention to detail and ability to follow documented procedures.
• Excellent communication and customer service skills.
• Ability to lift up to 50 pounds and work in a data center environment.

Preferred Qualifications

• Linux+, RHCSA, or other entry-level Linux certification.
• Experience working in a laboratory, data center, or enterprise IT environment.
• Familiarity with:
  • Bash scripting
  • Git
  • Ansible
  • Client
  • Monitoring tools such as Nagios, Grafana, or Splunk
• Military technical experience strongly encouraged.

Work Environment

• Full-time, onsite position located in Hillsboro, Oregon.
• Work may be performed in office, lab, and data center environments.
• Ability to walk between buildings and support multiple locations on campus.
• Occasional lifting, equipment installation, and hardware handling required.

Desired Candidate Profile

The ideal candidate is a dependable and technically curious individual who is eager to build a career in Linux system administration. They should be comfortable learning new technologies, following established processes, and supporting mission-critical systems while working closely with experienced administrators and engineering teams.