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Recently postedFull timeFinance

Teller

First Horizon BankWest Monroe, Louisiana🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationWest Monroe, Louisiana, United States
Microsoft OfficeInternal ControlsRisk Management

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational efficiency
  • Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
  • Process deposits, withdrawals, transfers and loan payment transactions for customers.
  • Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
  • Assist in daily balancing and processing of ATM(s), including the processing of all entries.
  • Assist in the verification of deposits in the night and lobby depository.
  • Assist with the dual control vault responsibilities.
  • Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
  • Deliver excellent client experiences consistently and promptly resolve client issues effectively.
  • Ensure an excellent overall client experience by assisting clients with select service needs.
  • Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
  • Identify cross selling opportunities and refer clients/prospects to the appropriate team.
  • Promote bank products and services to further enhance client relationships.
Compliance and risk management
  • Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job-related duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
  • High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
  • Microsoft Office Suite
  • In addition, 10-key calculator; coin counter

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