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Full time
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Digital Support Manager: Lead Service Desk & EUC

Connect SydneyMelbourne, Victoria🇦🇺AustraliaPosted 15 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Melbourne, Victoria, Australia
Continuous Improvement

Job Description

Service Stream is seeking an experienced Digital Support Manager (Service Desk & EUC) to act as the 2IC to the Head of Digital Support. This hands-on leadership role will balance people leadership with technical problem-solving and drive continuous improvement across our national support function.

Location: Melbourne CBD, full-time on-site. You will oversee daily operations, manage performance, coordinate escalations and serve as a senior technical escalation point for complex issues, including

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