Why this role stands out
This pivotal leadership role at Connect Sydney offers an exceptional platform to accelerate your career while driving high-impact improvements across a national digital support function. You will thrive in this environment if you are a collaborative problem-solver who enjoys mentoring teams and taking ownership of complex technical operations. Apply today to step into this influential position and shape the future of digital service delivery within a supportive, high-performing team.
Quick overview
Job description
Service Stream is seeking an experienced Digital Support Manager (Service Desk & EUC) to act as the 2IC to the Head of Digital Support. This hands-on leadership role will balance people leadership with technical problem-solving and drive continuous improvement across our national support function.
Location: Melbourne CBD, full-time on-site. You will oversee daily operations, manage performance, coordinate escalations and serve as a senior technical escalation point for complex issues, including
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