Service Technician I

Service Technician I | Ballwin, MO, United States | On-site

We're hiring for a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a commitment to an unparalleled client experience and a mission to make the world a safer place, this organization employs thousands worldwide and delivers sophisticated security systems.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance to maximize system availability and identify faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control system.
• Conduct pre-deployment testing and on-site installations of software upgrades and modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low-voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or other commercial systems a plus).
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, problem-solving abilities, and time management skills.

What's On Offer

• Paid company training.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Paid vacation, holiday, and sick time, plus educational assistance.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!