Field Service Engineer - W2 only

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using the company-provided phone.

Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!

Key Qualifications:

• Must have his/her OWN RELIABLE CAR and CAR INSURANCE
• A+ certification is required by the client.  Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.
• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed