Substance Use Counselor/Case Manager

POSITION SUMMARY:
This position provides substance use case management, assessment, treatment planning and additional support for participants and their families in need of services related primarily to substance use and dual diagnoses on an outpatient basis within CCS.  It may also provide education and support through prevention, community engagement and substance use counseling. This position manages cases, provides consultation, may provide ongoing treatment, and offer referrals for individual, family, and group therapy.  
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

• Conducts assessments, intervention, individual/group/family counseling, outreach referral, advocacy, and follow-up care; facilitates educational and preventive activities.
• Identifies full range of client needs through thorough investigation and assessment; differentiates between medical, psychological, vocational, social, familial, areas of daily living, and substance use.
• Provides and /or facilitates substance use treatment and support for individuals, family, or significant others in individual and/or group formats; offers information and support in application for and maintaining benefits programs.
• Gathers and reviews client information via interviews, case histories, and observation; evaluates data to determine appropriate treatment or referrals
• Designs individual service programs and/or relapse prevention plans based on understanding of substance use and co-occurring disorders.
• Provides counseling sessions, documents case progress, treatment plans, aftercare and discharge summaries.
• Offers or coordinates therapeutic interventions, including crisis management and referrals for detox or inpatient care.
• Supports family members in their role, offering education and strategies for aiding recovery.
• Coordinates services with other internal and external professions; may provide integrated interventions within scope of practice.
• Provides clinical consultation to recovery team about substance use.
• Engages in weekly clinical consultation meetings for case collaboration and additional individual consultations as requested/needed during the week.
• Completes documentation (assessments, treatment planning, reviews, billing, state reporting) in accordance with applicable standards.
• Serves as a substance use professional on interdisciplinary teams and collaborates with courts, probation, and community agencies. Attends ongoing CCS recovery team meetings.
• Supports and engages in utilizing the wraparound model of care in coordinated service teams.
• Maintains awareness of community resources and support services available for individuals in crisis, provide education about available community resources and how to access needed services.
• Delivers community education and outreach upon request.
• May work across supervision areas within Health and Human Services as needed.
• Maintains and increases professional knowledge and skills by attending training events, conferences, and workshops
• Other duties as required or assigned.

KNOWLEDGE, SKILLS AND ABILITIES 

• Knowledge of substance use disorders, co-occurring disorders, and treatment strategies.
• Skilled in applying ASAM and current DSM criteria for recommendation and diagnosing.
• Understanding of community resources, County policies, and local government systems.
• Ability to manage a caseload, prioritize competing demands, and meet stringent deadlines independently.
• Strong written and verbal communication skills.
• Proficiency in accurate, legible, and timely documentation.
• Competence in delivering services within a “least restrictive” treatment framework.
• Ability to interpret and apply clinical, legal, and billing standards.
• Skill in building collaborative relationships with colleagues, agencies, families, and clients.
• Ability to work under minimal supervision and adapt to changing priorities.
• Familiarity with modern office practices and technology.
• Ability to conduct analyses and prepare functional reports.
• Capacity to handle confidential information per laws and policies.
• Ability to work the allocated hours of the position.

LANGUAGE SKILLS  

• Ability to communicate effectively and professionally in both verbal and written forms.
• Proficiency in reading and interpreting County policies, procedures, correspondence, and safety documentation.
• Workplace fluency in English and standard spelling.

MATHEMATICAL SKILLS

• Ability to perform basic mathematical calculations as required for documentation and reporting.

REASONING ABILITY

• Ability to understand and execute written and verbal instructions.
• Skilled in interpreting and applying local, state, and federal policies and procedures.
• Ability to analyze problems, think critically, and respond effectively under pressure.
• Capable of maintaining confidentiality, professionalism, and discretion in sensitive situations.
• Strong time management, organizational, and attention-to-detail skills.
• Ability to prepare and maintain accurate and concise records and reports.
• Sound judgment and problem-solving ability, especially in crisis situations.

PHYSICAL AND WORK ENVIRONMENT:
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee’s supervisor. 
PHYSICAL REQUIREMENTS

• This work requires the occasional exertion of up to 10 pounds of force; regular sitting; frequent standing, speaking or hearing; use of hands to handle or feel; repetitive motions; occasional walking, stooping, kneeling, or crouching; and reaching with hands and arms.
• Standard vision requirements.
• Vocal communication required to express or exchange ideas verbally.
• Hearing required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data, operating machines, and observing surroundings and activities.
• Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
• May involve interaction with individuals who are hostile, aggressive, abusive or violent, posing potentially threatening conditions.

WORK ENVIRONMENT

• Work settings may include office environments, detention centers, correctional facilities, treatment and residential facilities, health care centers, remote locations, County work sites, and various community locations.

MINIMUM QUALIFICATIONS:
EDUCATION AND EXPERIENCE REQUIREMENTS

• Associates degree in substance abuse, human services, psychology, social work, or related program.
• Three years’ work experience providing substance use counseling or treatment services in a certified outpatient program.
• Current State of Wisconsin licensure as a Substance Abuse Counselor, Clinical Social Worker, Marriage and Family Therapist, or Professional Counselor.
• Must successfully pass criminal and caregiver background check.

Starting pay is determined within the expected hiring range based on qualifications, directly related experience, and internal equity. Employees may advance through the full salary range in accordance with County policy.
Expected Hiring Range: $30.77 - $34.80/hour
Full Salary Range: $30.77 - $42.86/hour
Department: Health and Human Services - CCS
FTE: 0.5
St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.  We take affirmative action to ensure equal opportunity for all applicants without regard to an individual’s race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.