Labor Analyst - Reporting and Analytics Admin

Job Purpose or Objective(s): The Labor Analyst is responsible to effectively design, maintain, document, and update the Workforce Planning platform to provide ongoing improvement enabling business partners to effectively manage their businesses by delivering real-time data to support multiple departments with volume-based labor.

Monday-Friday, 8:00am-4:30pm

Primary Tasks:

1. Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans.

2. Develop rapport and maintain communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results to achieve service level goals/business objectives.

3. Generate and evaluate staffing schedules ensuring data updates into scheduling system.

4. Generate short- and long-term staffing models and provide recommendations based on analyses of recent trends, successes, forecasts, and other key performance indicators.

5. Compare results to forecast and identify opportunities for improvement with the purpose of optimizing resources to achieve business objectives.

6. Implement relevant findings into long-term forecasting models.

7. Anticipate and address business needs for data, forecasting, and planning to protect the customer experience.

8. Generate ad hoc reports as requested.

9. Perform other duties as may be assigned.

Requirements:

• Associate degree in accounting, finance, business administration, hospitality management, data analytics, or a related field; relevant technical certification; or two (2) years of directly related experience in lieu of education

• Working knowledge of workforce planning, labor forecasting, staffing analysis, scheduling, or operational reporting

• Proficiency in Microsoft Excel, Word, and PowerPoint

• Strong analytics and problem-solving skills to evaluate business volumes, labor utilization, and staffing needs

• Demonstrated ability to work independently, manage priorities, and maintain confidentiality

• Ability to travel between properties as needed

1. Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans.

2. Develop rapport and maintain communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results to achieve service level goals/business objectives.

3. Generate and evaluate staffing schedules ensuring data updates into scheduling system.

4. Generate short- and long-term staffing models and provide recommendations based on analyses of recent trends, successes, forecasts, and other key performance indicators.

5. Compare results to forecast and identify opportunities for improvement with the purpose of optimizing resources to achieve business objectives.

6. Implement relevant findings into long-term forecasting models.

7. Anticipate and address business needs for data, forecasting, and planning to protect the customer experience.

8. Generate ad hoc reports as requested.

9. Perform other duties as may be assigned.

• Associate degree in accounting, finance, business administration, hospitality management, data analytics, or a related field; relevant technical certification; or two (2) years of directly related experience in lieu of education

• Working knowledge of workforce planning, labor forecasting, staffing analysis, scheduling, or operational reporting

• Proficiency in Microsoft Excel, Word, and PowerPoint

• Strong analytics and problem-solving skills to evaluate business volumes, labor utilization, and staffing needs

• Demonstrated ability to work independently, manage priorities, and maintain confidentiality

• Ability to travel between properties as needed