AI Adoption Specialist

(This position is not open to third parties and sponsorship is not offered now or in the future for this position)

We are looking for an experienced AI Specialist to help design, administer, govern and scale the responsible use of artificial intelligence across the enterprise. This role will serve as a hands-on subject matter expert across Microsoft Copilot, Google Gemini and Anthropic Claude, with the ability to assess additional platforms as the market evolves. The candidate will translate business needs into secure, supportable AI solutions; build and maintain agents and automations; administer platform controls; develop policy and governance standards; and drive practical adoption through training, documentation and measurable outcomes.

Responsibilities:

• Training/Adoption - create and distribute training materials to the business, teach best practices and make AI more accessible to users; build on the initial training provider and keep knowledge bases/how-tos updated
• Technical Administration/Development - manage Copilot from the backend, including portal administration, configuration, APIs and Python; build agents and integrations
• User Support - help users with day-to-day AI questions and use cases; support issues directly while also training IT/support teams on how to handle common support issues and questions
• Governance/Policy - help build out AI governance and security policies and best practices around how Copilot and other AI tools are used across the organization

Qualifications:

• Bachelor’s degree in a related technical field or equivalent practical experience
• 5+ years of enterprise IT experience, including meaningful hands-on experience with generative AI
• Experience administering at least one enterprise generative AI platform and implementing production AI solutions
• Strong Microsoft 365 Copilot/Copilot Studio experience
• Experience building/supporting agents, copilots, chatbots, RAG solutions or AI-enabled workflows
• Strong experience with APIs/integrations and working proficiency in Python, JavaScript/TypeScript, PowerShell or similar
• Knowledge of cloud/SaaS security and AI governance
• Experience working within change management, security/privacy review and production support processes

Preferred:

• Experience with Gemini and Claude/Anthropic
• Experience supporting a geographically distributed, multi-business-unit organization
• Azure AI/Azure AI Foundry, Vertex AI or comparable enterprise AI platforms