Administrator - Desk Side Services, AMT Asset Management Software

HCL Technologies Limited
Job Summary
Job Summary : 3.

Work Product: Support provided include: Provide IT Support for all Business Development end users not covered by Executive and VIP Support team Provide backup support for Business Development end users under the current Executive and VIP Support model Manage backup and spare peripheral hardware on the Business Development floor for immediate hot swap Liaison between IT and Business Development for special projects, such as Meeting Room upgrades, hardware refreshes, etc.

Provide standby support for quarterly and annual high-priority meetings Troubleshoot hardware or software related issues for personal computers, peripherals/printers, mobile devices (iPhone, iPad, satellite phones, etc.), Video/Audio Conference Support, Office 365 application support, and proprietary software support. Support Audio Conferencing meetings such as Onsite Department Town Halls and confidential meetings. Level 2.5 mobility support Support, Deployments, and migrations.

Home Visits and after business hours support as required in support of BAEC - Javier La Rosa Support may require Overtime hours and should be approved by Chevron in advance.

Key Responsibilities
Same as above
Skill Requirements
Same as above
Other Requirements
Same as above