Other

Suite Attendant

Connect Talent SolutionsVirginia Beach🇺🇸United StatesPosted Feb 15, 2022

Why This Role Stands Out

This role offers a fantastic opportunity to develop your leadership and operational skills within a reputable hospitality company, with potential for advancement in housekeeping management. You'll thrive here if you are detail-oriented, enjoy providing excellent guest service, and are eager to contribute to a supportive team environment. Apply now to become an integral part of their success!

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

Virginia Beach, United States

Posted

4 years ago

Job Description

Cleans vacation suites and ensures all suite furnishings and items in unit are in working order and safe for use.
Assists the Executive Housekeeper and Housekeeping Inspector with daily tasks.
Ensures cleaning carts are properly stocked and maintained in accordance with safety standards.
Reviews daily Pre arrivals, Daily Check outs, Stayovers and Early Check Outs as needed.
Inspects unoccupied suites and reports any incidents.
Keeps track of inventory and housekeeping supplies.
Provides inspector, housekeeping, houseman, janitorial or commercial laundry services and support when occupancy or human resource demands require it.
Assists EH in inventorying all department supplies, equipment, and storage areas to ensure proper inventory levels, equipment is operating properly, and storage areas are properly organized.
Meets with Executive Housekeeper or their representative daily, provides visual inspections of all interior and exterior common areas for safety and established “sense of arrival” expectations.
Provides exceptional customer service to owners and guests with appropriate sense of urgency, follow up and communication.
Reports any hazardous incidents, safety concerns, injuries, or potentially dangerous situations to Resort Manager.
Provides on-site activities, area attractions, events, and other vacation information to owners/guests.
Solicits client referrals, timeshare tour opportunities, online satisfaction reviews and customer feedback for improvement.
Performs related duties as assigned or as situation dictates.