Why this role stands out
This remote, 2-month contract offers a unique opportunity to contribute to a renowned communications provider's mission of enhancing digital connectivity. You'll thrive in this role if you possess strong TIRKS experience and deep knowledge of transport network services, leveraging your technical expertise to solve complex challenges. Apply now to make a significant impact and advance your skills in a flexible, remote environment.
Quick overview
Job description
Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.
Contract Duration: 14 Months
Required Skills & Experience
- Strong experience with TIRKS.
- Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services and systems
- High-level analysis and identification of unique, complex, or chronic issues in the Transport network
- Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
- In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.
- In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.
- High-level understanding of electrical transport, including T3, T1, and DS0
- Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
- Ability to read Circuit Layer Records and Complex Schematics/designs
- Able to facilitate, understand, and lead field ops, tech, voice, and NOC.
- Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
- Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts.
- Excellent communication skills
- Microsoft Office and Teams experience
- Able to manage and interact with people, keeping calls on track
- Project Management Certification preferred
What You Will Be Doing
Daily Responsibilities
- Facilitate multiple migration calls, schedule sessions, produce minutes, and circulate call summaries. Escalations should be processed promptly
- Subject matter expert in SONET and Digital Access Cross-Connect (DACS), including lower-level applications and associated technologies and configurations
- Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
- Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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