Membership Manager

Membership Manager | Warrington, PA, United States | Hybrid We're hiring for a leading fitness organization known for its vibrant culture and commitment to member success. This is an opportunity to join a dynamic team that is passionate about fitness, teamwork, and making a positive impact on people's lives. If you thrive in a fast-paced environment and have a knack for leadership and sales, this role is for you. The Role • Lead and manage a team of Membership Advisors to achieve sales targets and ensure exceptional member experiences. • Recruit, interview, and train new team members in partnership with the Talent Acquisition team. • Develop staff through coaching and training to enhance sales and customer service skills. • Monitor key performance indicators (KPIs) to ensure individual and team goals are met or exceeded. • Foster a positive and collaborative work environment, driving continuous improvement and team cohesion. • Ensure new members are effectively onboarded and set up for success with fitness services. What You'll Need • Proven experience in sales management, preferably within the fitness or membership industry. • Strong leadership and team development skills. • Ability to recruit, train, and motivate sales staff. • Excellent understanding of sales processes and KPIs. • Proficiency in coaching and performance management. • Strong communication and interpersonal skills. What's On Offer • Opportunity to work in a high-energy, fitness-focused environment. • Be part of a dynamic team that values teamwork and fun. • Potential for growth and career advancement within a reputable organization. • Chance to make a significant impact on member success and overall club performance. Apply via Haystack today!