Field Support Technician (Recently Graduate)

As a Graduate Technician in Robotics Support, you will play a crucial role in our team, ensuring the successful implementation and maintenance of our projects. You will work directly on-site to perform inspections, collect data, and troubleshoot hardware issues. Your contributions will be essential in maintaining the performance and reliability of our systems, ultimately supporting the project team and our clients.

Responsibilities

• On-Site Inspections: Conduct on-site inspections to assess the condition and performance of robotics systems.
• Field Testing: Perform field testing and data collection to gather essential information for project analysis.
• Hardware Troubleshooting: Troubleshoot hardware subsystems and resolve any technical issues that arise.
• System Testing: Conduct system testing and performance monitoring to ensure systems meet required standards.
• Performance Monitoring: Analyze regional performance metrics and prepare technical reports and documentation.
• Technical Communication: Communicate effectively with clients and team members to ensure project goals are met.
• Data Analysis: Utilize basic scripting for data analysis and automation of routine tasks.
• Team Collaboration: Collaborate with the team to ensure seamless field operations and project execution.
• Regional Travel: Travel to various project sites as required to support regional operations.

Requirements

<>Required Skills

• Bachelor's degree in Electrical Engineering, Computer Science, or related field.
• Strong understanding of hardware subsystems and field service engineering.
• Proficiency in data collection, performance monitoring, and technical documentation.
• Excellent problem-solving and troubleshooting skills.
• Basic scripting knowledge for data analysis and automation.
• Strong technical communication and client communication skills.
• Ability to work independently and as part of a team.
• Willingness to travel for regional operations and on-site inspections.

<>Preferred Skills

• Experience with field operations and regional travel.
• Knowledge of system testing and performance metrics tracking.
• Proficiency in technical reporting and data analysis.
• Strong team collaboration and coordination skills.