Senior Sales Lead

Job Description
Job Description
Role Overview
The Senior Sales Lead serves as a frontline sales leader within the studio, supporting daily sales operations and providing leadership, coaching, and guidance to Sales Associates. This role focuses on day-to-day execution, team support, and sales floor leadership, helping ensure a consistent, high-quality member experience and strong sales performance.

Key Responsibilities
Sales Leadership & Floor Support
Act as the primary point of contact for Sales Associates
Lead daily sales floor operations to ensure smooth execution and coverage
Support membership sales, conversions, and retention efforts
Assist with member questions, objections, and escalations as needed
Model StretchLab sales best practices and brand standards at all times
Coaching & Development
Provide real-time coaching, feedback, and guidance to Sales Associates
Assist with onboarding and training of new Sales Associates
Reinforce sales scripts, processes, and service expectations
Support ongoing skill development through observation and role modeling
Operational Support
Assist with daily scheduling and ensure proper front desk coverage
Support execution of promotions, campaigns, and studio initiatives
Ensure front desk presentation, cleanliness, and organization meet brand standards
Help maintain a positive, collaborative team environment
Administrative & Communication Support
Assist Sales Manager with tracking daily sales activity and key performance indicators
Communicate updates, challenges, and opportunities to the Sales Manager
Support compliance with company policies and procedures
Qualifications
Previous sales experience required; fitness, wellness, or membership-based sales preferred
Prior leadership or team lead experience strongly preferred
Strong communication, organization, and interpersonal skills
Ability to coach, motivate, and support peers in a leadership capacity
Professional, positive, and solution-oriented attitude
Flexible: must be willing to adapt to changing studio needs
40 hours per week