Werkstattleitung (m/w/d) Fahrzeugglas

Werkstattleitung | Birkenfeld, Germany | Hybrid We are a globally recognized leader in automotive aftermarket services, renowned for our commitment to innovation and exceptional customer care in vehicle glass repair and replacement. We are dedicated to providing cutting-edge solutions and a superior customer experience. The Role • Oversee daily workshop operations, ensuring smooth and efficient service delivery. • Lead and mentor a team of skilled technicians, fostering a collaborative and high-performance environment. • Manage inventory and resources to optimize workshop efficiency and cost-effectiveness. • Ensure adherence to company standards, safety protocols, and quality benchmarks. • Drive customer satisfaction by upholding the highest levels of service and communication. • Contribute to branch performance by working towards and achieving key performance indicators (KPIs). What You'll Need • Proven experience in a workshop management or leadership role within the automotive industry, specifically in vehicle glass. • Strong technical aptitude and understanding of automotive glass repair and replacement processes. • Excellent leadership, communication, and interpersonal skills. • Ability to motivate and develop a team. • A customer-centric approach with a passion for delivering outstanding service. • Familiarity with company policies, procedures, and performance metrics. What's On Offer • Opportunity to lead and shape operations at a key service hub. • A supportive team environment dedicated to high standards. • Continuous training and development opportunities. • Competitive remuneration package. Apply via Haystack today!