Fraud Prevention Strategy Owner

About Zeta

Build the future of banking.

Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.

Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.

Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:

1. Tachyon, our cloud-native banking stack built for population-scale systems

2. Cipher, our unified authentication platform for secure, high-volume banking environments

3. Digital Credit as a Service, enabling banks to launch credit lines on UPI

4. Elena, our intelligent and conversational AI platform for banking

5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024

6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.

We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.

If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.

If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.

About the Role

Ryze is a neobank - fintech offering banking products in USA. You will be the single owner of fraud prevention strategy for Ryze's US checking account, and you will decide which fraud rules are live on any given day. You shall own the fraud risk metrics for the company.

Responsibilities

You are responsible for mitigating fraud across all outgoing payment rails, including card payments and money transfers.

Rail	Channels	Typologies in scope
Card rails	Debit card on Mastercard and Shazam, ATM, digital wallets	Card-not-present, counterfeit and skimming, lost/stolen, card testing, ATM cash-out, wallet token fraud, stand-in exposure
Money movement rails	ACH (outbound and inbound), P2P claim-link sends, push and pull via card rails	Unauthorized transfers, authorized push payment scams, ACH return and kiting abuse, beneficiary-add fraud, balance drain
Both	Account opening, login, profile changes	Account takeover, synthetic identity, first-party fraud, mule accounts used to cash out fraud

Rule lifecycle

• Own the full rule book on our fraud risk management (FRM) platforms

• Respond to an emerging fraud pattern within 24 hours of detection: diagnose, deploy a containment rule, and document the change.

• Run every rule change through a documented process: hypothesis, back-test or shadow mode, expected alert volume, approval, deploy, post-change review.

• Keep a rule inventory with owner, rationale, last-tuned date and performance for each rule

• Own the bank's rule approval workflow and change log

Analytics and models

• Monitor transaction, login and payment data daily to spot new attack patterns before losses build.

• Use SQL/Python to size losses, back-test rules and measure the false-positive cost of every control.

• Apply ML and AI tools (anomaly detection, clustering, LLM-assisted alert triage)

Operations

• Prioritise the fraud roadmap by fraud exposure, friction to good customers and operational cost, and defend the trade-offs with data.

• Partner with the operations team on the disputes related to fraud

• Own the rule playbooks in the fraud analyst SOP and close the feedback loop from analyst outcomes into rule tuning; the Fraud Ops Lead owns the queue, SLAs and card actions.

• Automate repetitive review and reporting work so analyst time goes to judgment calls.

• Lead fraud incident response: contain, quantify, communicate, and write the post-mortem.

• Feed confirmed fraud and dispute outcomes into Reg E dispute handling and chargeback recovery.

Experience and Qualifications

• 6+ years in fraud strategy or fraud analytics at a US bank, card issuer, aquirer, neobank or payments company.

• Hands-on rule authoring in a production fraud rules engine, vendor (Featurespace, Feedzai, SAS Fraud Management, FICO Falcon) or in-house.

• Proven track record cutting fraud losses without a matching rise in false positives, with numbers to show it.

• Strong SQL and working Python; comfortable building your own back-tests and dashboards without waiting on a data team.

• Working knowledge of US payment rails and their fraud patterns: card networks, ACH (Nacha rules), and real-time or P2P payments.

• Working knowledge of Reg E error-resolution obligations for card and electronic fund transfers.

• Practical use of ML or AI in fraud: you have shipped, tuned or retired a model-driven control, not just read about one. You also use AI tools daily to automate analysis and manual workflows.