Systems Specialist, Azure Virtual Desktop

The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments.

Now is your chance to join our team to make a lasting impact as a Systems Specialist.

This position requires full-time on-site presence.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).  

Salary: $61,000-$85,500

• Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access
• Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools
• Manage and enhance endpoint management platforms including Microsoft Intune and SCCM
• Build and maintain secure, standardized OS images and software packages
• Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies
• Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts
• Document technical procedures and contribute to internal knowledge bases
• Mentor junior IT staff and provide Tier 3 escalation support
• Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards
• Stay current with EUC trends and recommend suggestions for improvements 

• Education Required: A university degree, college diploma or a related discipline
• 3-8 years of experience in IT Environments (Systems)
• Knowledge/Experience in: Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM
• Knowledge/Experience in Cloud Platforms such as Azure
• Effective customer service and communication skills
• Strong attention to detail while being able to pivot to changing priorities
• Work well in a collaborative environment

Bonus:

• Microsoft Certified Systems Associate, or Microsoft Certified Azure Associate
• ITIL Foundations Certification
• Six Sigma – Yellow Belt Certification