Senior Business Analyst

• Department: Technology, Data & Operations

Company Description

A bit about us

At Judo, we're redefining business banking for the modern era. Built on teamwork, trusted relationships and a challenger spirit, we exist to better serve Australian SMEs. What began in 2016 as a bold idea has grown into one of the fastest growing new banks globally, with more than 30 locations nationwide.

We put our people and customers at the heart of everything we do. Our agility means we can say 'yes' when others say 'no', delivering personalised banking that helps businesses access the funding they need, when they need it. Relationships matter here - with our customers and with each other.

Our culture - a multi award winning place to work

We firmly believe that culture eats strategy for breakfast, lunch, and dinner and that the most important investment we can make is in our people. Our values of Trust, Teamwork, Accountability and Performance guide how we work every day.

Judo was built from the ground up with a clear purpose: to be the most trusted SME business bank in Australia. Our customers and relationships are at the heart of how we work, not bureaucracy. We think differently, invite new ideas, and create an environment where people feel they belong and are empowered.

We're proud to be externally recognised too - including being named on the AFR BOSS Best Places to Work list for four consecutive years. We are certified as a Great Place To Work Australia organisation, being recognised as one of Australia's Best Workplaces 2025, celebrating our dedication to fostering an inclusive, empowering environment.

Our vision is to build a world class SME business bank and it's our people that can make it happen.

Job Description

Now, about this opportunity

As a Senior Business Analyst, you will play a key role in shaping and delivering strategic business and technology initiatives across Judo Bank. Working closely with business, technology and delivery teams, you will bring structure, clarity and momentum to complex work by leading discovery, eliciting and documenting requirements, improving processes, and translating business needs into actionable delivery outcomes.

This role suits an experienced, pragmatic and delivery-focused analyst who can build trusted stakeholder relationships, challenge assumptions, manage competing priorities and help deliver meaningful value for customers, colleagues and the Bank.

If that excites you, this just might be your dream job:

• Leading business analysis activities from discovery through implementation across a diverse portfolio of business and technology change initiatives
• Partnering with business, product, technology, operations and risk stakeholders to understand objectives, customer needs and operational challenges
• Facilitating workshops, interviews and analysis activities to define business requirements and solution outcomes
• Eliciting, analysing, documenting and managing business, functional, process and data requirements
• Analysing current and future state processes to identify opportunities for optimisation, automation and improved customer outcomes
• Defining business rules, decisioning requirements and operational controls
• Developing user stories, acceptance criteria and supporting analysis artefacts to enable delivery
• Working with Product Owners, architects, engineers and delivery teams to assess solution options and support design decisions
• Assessing business impacts, dependencies, risks and implementation considerations
• Supporting testing, implementation, change readiness and adoption activities
• Maintaining traceability between objectives, requirements, solutions and delivered outcomes
• Contributing to the continuous improvement of business analysis practices, standards and capability across Judo
• Mentoring and supporting less experienced analysts where required

Qualifications

You'll likely bring:

• Five or more years' experience as a Senior Business Analyst or Lead Business Analyst in complex business and technology delivery environments
• A strong understanding of banking products, customer journeys, operational processes and regulatory obligations
• Demonstrated experience delivering business and technology change across financial services, banking transformation or related environments
• Experience working in Agile delivery environments with Product Owners, delivery teams and technical stakeholders
• Strong business analysis capability across discovery, requirements elicitation, workshop facilitation, process analysis, mapping and optimisation
• Experience developing user stories, managing backlogs, documenting requirements and maintaining traceability from business need through to delivery outcome
• Excellent stakeholder management skills and the ability to work effectively across business and technical audiences
• A pragmatic approach to navigating ambiguity and delivering outcomes in fast paced environments
• Desirable experience delivering lending or deposit product development, digital banking initiatives, customer facing solutions or operational banking process transformation
• Exposure to Salesforce, Jira, Confluence and microservice based architectures will be highly regarded
• Curiosity, adaptability and a commitment to continuous improvement
• A collaborative, relationship led approach aligned to Judo's values of Trust, Teamwork, Accountability and Performance

If you don't meet every requirement, we still encourage you to apply - your experience, mindset and potential matter to us.

Additional Information

Why you'll love working at Judo:

• Two Weeks of Additional Leave Every Year
• Holistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU Health
• Working from Home Setup Allowance
• Flare Benefits & Discounts - access to a wide range of everyday savings and perks
• Freedom to work flexibly with flexible work options including hybrid working
• Equal access to Company Paid Parental Leave - up to 20 weeks
• Education Assistance

Judo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.

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