Quick overview
Job description
As a Product Writer, you'll create clear, accurate, plain-language content for web applications. You'll translate complex policy and program rules into content that helps users complete and submit applications successfully. You'll maintain a consistent tone and voice while meeting style guide standards.
The work:
- Write and edit user-facing content for web applications, pages, and multi-step flows—including eligibility, account, and status updates—to ensure clarity and consistency across the user experience
- Write and edit field-level copy (labels, help text, error messages), notifications, transactional emails, and instructional content
- Build subject matter expertise in product areas to strengthen content and support team members
- Simplify complex policy information while preserving its meaning
- Apply writing and style guide standards to user-facing content
- Work with designs and prototypes to align content with flow logic and conditional states
- Collaborate with product, design, research, and policy teams in an Agile environment
- Incorporate usability findings and stakeholder feedback into content revisions
- Manage review cycles and stakeholder approvals
- Must be willing to on-site 1 day/week to DC
Here’s what you need:
- 3+ years of professional experience in product writing, UX writing, or digital copywriting, with strong editing and proofreading skills
- Experience working with cross-functional teams in an Agile environment
- Ability to own content deliverables and explain content decisions
- Familiarity with design and prototyping tools (such as Figma or Axure)
- Proficiency in Office suite, including tracked changes
- Experience using SharePoint for document management and review workflows
- Writing samples or a portfolio of work are required
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
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