Staffing Consultant – East Coast Hours

Staffing Consultant – Massachusetts Behavioral, East Coast Hours

San Diego, CA (hybrid) · Monday–Friday, 5:00am–2:00pm PT · $62,000 base + commission

Estimated First-Year OTE: $68,000–$70,000

Help students get the support they need, and build a career in leadership.

Ro Health’s Massachusetts Behavioral team connects school districts across Massachusetts with the special education professionals their students depend on. As a Staffing Consultant, you’ll do more than fill open positions. You’ll run the full business for your districts: sales and client relationships, recruiting and hiring, provider management, payroll, benefits and compliance.

This role is fast-paced and high-volume, with a lot to keep track of. Each day, you’ll handle a steady stream of calls, emails and urgent staffing needs, and you’ll be expected to turn that into fast, high-quality, organized work. If you like variety, keeping track of details others miss and want to be measured on results, this job will grow you quickly. The Staffing Consultant position is intentionally built to lead into an Area Manager role within the Behavioral division.

Schedule

Monday–Friday, 5:00 AM–2:00 PM Pacific Time

Schedule aligns with Massachusetts business hours (Eastern Time)

What you’ll own

Client Relationships & Business Development

• Business Development: Conduct daily warm-lead outreach and sales calls, send prospecting emails, and meet established activity metrics, including a minimum of two hours of daily phone time.
• Relationship Management: Build and strengthen long-term relationships with Massachusetts school districts through consistent, proactive communication and follow-through.
• Client Ownership: Serve as the primary point of contact for assigned districts, taking ownership of the client relationship and overall satisfaction from initial outreach through successful placement.
• District Knowledge: Develop a strong understanding of each district’s programs, staffing needs, and hiring timelines to anticipate demand and proactively plan recruiting efforts.
• Client Service: Respond to client inquiries promptly, communicate clearly, and ensure requests and outstanding items are addressed and followed through on each day.
• Problem Resolution: Address client concerns in a timely manner, identify practical solutions, and take ownership of follow-up to support long-term client satisfaction.

Recruitment & Staffing

• Sourcing: Proactively identify and engage qualified candidates daily through job boards, LinkedIn, referrals, resume databases, and other recruiting channels to build applicant flow for paraprofessional, behavior technician, RBT, and other special education roles.
• Screening & Interviewing: Review applications, assess candidate qualifications, and conduct an average of 6–8 candidate interviews per day. Evaluate experience, availability, and role alignment to identify candidates who meet district requirements.
• Pipeline Management: Maintain a pipeline of qualified candidates aligned with current and anticipated staffing needs, ensuring a consistent pool of applicants ready for placement.
• Credentialing: Guide candidates through the credentialing process with daily check-ins, clear instructions, and deadlines. Monitor progress, address outstanding requirements, and maintain momentum through completion.
• Placement: Match qualified candidates with school-based positions based on their experience, skills, availability, location, and the specific needs of each assignment.
• Start Preparation: Prepare candidates for their school-based roles by reviewing assignment details, communicating expectations and key information, and ensuring they are ready for a successful first day.

Provider Management

Manage 25-50 provider, growing as team expands.

• Support & Communication: Serve as the primary point of contact for assigned providers, answering employment-related questions and providing ongoing support throughout their assignments.
• Training Coordination: Assign, coordinate, and track required provider training to ensure all deadlines and completion requirements are met.
• Assignment Management: Maintain regular check-ins with providers, proactively address concerns, troubleshoot challenges, and provide support to promote successful school placements.
• Performance Management: Coach providers on attendance, punctuality, and professional expectations. Document conversations, monitor progress, and follow up on concerns. When necessary, manage formal corrective action, including written warnings and assignment removal.
• Engagement & Retention: Build strong relationships with providers, foster engagement, and proactively identify opportunities to improve satisfaction and support long-term retention.

Operations, Payroll and Compliance

• Payroll: Collect, review and approve provider timesheets, fix discrepancies and submit accurate payroll on time
• Benefits and HR: Guide providers through onboarding, benefits enrollment and other HR questions
• Scheduling: Build and update provider schedules, and track every assignment from start to finish
• Compliance: Track and renew provider credentials and clearances, including background checks, CORI, RBT certification, district-required trainings, so every provider is cleared to work
• Labor Laws: Make sure pay, hours and employment practices follow Massachusetts labor laws and each district’s requirements
• Documentation: Keep all records accurate, organized and ready for audits
• Systems: Find ways to improve the team’s tracking tools and processes, and help put them in place

Your Career Path: Staffing Consultant to Area Manager

This role is intentionally structured to develop future leaders within Ro Health's Behavioral division. As you build your skills and demonstrate strong performance, you'll have opportunities to:

• Lead and mentor other Staffing Consultants.
• Manage and develop district portfolios.
• Oversee market growth and new business opportunities.
• Improve team operations, processes, and performance.
• Take on broader strategic, compliance, and organization initiatives.

What success looks like

• Daily: 2 hours of daily outbound recruiting time, 5-7 interviews, consistent response times and every client and provider request closed
• First 30 days: Learn our systems, processes, district accounts, and compliance requirements while recruiting at a high volume and training alongside your Area Manager.
• First 90 days: Independently manage assigned district accounts, provider relationships, and recruiting activity while consistently meeting performance expectations.
• First year: Expand account ownership, strengthen business development skills, contribute to team growth, and begin taking on additional leadership responsibilities.

You’ll thrive here if you

• Are highly organized. You can manage multiple priorities, track details, and keep moving pieces from falling through the cracks.
• Enjoy a high-volume environment. A full inbox, active call list, and changing priorities keep you engaged.
• Are fast and accurate. You work efficiently without sacrificing quality or attention to detail.
• Are goal-oriented. Clear expectations, measurable results, and daily performance goals motivate you.
• Are comfortable on the phone. You enjoy communicating with candidates, providers, and district leaders.
• Enjoy variety. You like wearing multiple hats and taking ownership of different areas of a business.
• Are ambitious. You're motivated to develop professionally, take on responsibility, and grow into leadership.

Requirements

• Bachelor's degree required.
• Experience in sales, customer service, recruiting, operations, or another high-volume, client-facing role is strongly preferred.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to manage competing priorities and work independently in a fast-paced environment.

Full training and ongoing support are provided.

Pay & Benefits

• $62,000 annual base salary + commission structure
• 15 days PTO/Year
• Seven paid holidays + two floating holidays
• 401(k) with 4% employer match
• Medical, dental, and vision benefits
• Higher education tuition reimbursement

How to Apply

Interested in joining our team? Email your resume to mabehavioral@rohealth.com to be considered for the Staffing Consultant position.

Ro Health is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.