Betriebsleiter (m/w/d) Fahrzeugglas

Operations Manager | Mannheim, Germany | Hybrid This employer is a leading expert in vehicle glass repair and replacement in Germany, operating over 410 service centers and 170 mobile units. Known for their commitment to safety, reliability, and quality, they offer a people-first culture with a focus on individual development and teamwork. The Role • Oversee vehicle glass repair and replacement, including calibration of driver assistance systems. • Manage technical and operational aspects of the service center, ensuring adherence to company standards and efficient daily planning. • Provide exceptional customer service from initial contact to vehicle return. • Handle administrative tasks, including invoicing, managing customer funds, and processing incoming orders. • Implement quality assurance measures and manage inventory and audit standards. What You'll Need • Completed vocational training in a trade, with a preference for experience as an automotive master technician, mechatronics technician, mechanic, or bodywork specialist. • Willingness to undertake a relevant qualification or already hold a management qualification (HWK). • A valid Class B driver's license and good German language skills. • Proficiency in administrative tasks and PC skills. • Strong customer and service orientation, coupled with excellent communication abilities. • A collaborative spirit, ability to work independently, and a commitment to teamwork. What's On Offer • Competitive starting salary for qualified tradespeople, with additional allowances for operational management and responsibilities. • Generous annual leave allowance, plus additional special leave and the option for sabbatical. • Comprehensive benefits package including vehicle leasing options, contributions to retirement plans, and supplementary health insurance. • Opportunities for professional growth and advancement, including pathways to management roles. Apply via Haystack today!