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Software Engineer III

Strategic Staffing SolutionsCharlotte, NC🇺🇸United StatesPosted Oct 23, 2026

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationCharlotte, NC, United States
PostedYesterday
SQLGitAWSSplunkActive DirectoryAngularCloudFormation.NETGitHub ActionsKafkaPythonTerraformRESTPostgreSQLTypeScriptPower BISQL ServerIAM

Job description

Job Title: Senior Application Support Engineer AWS
Charlotte, NC

Position Overview
Seeking a hands-on engineer to support a business-critical physical security and access management platform hosted on AWS. This role owns production support, maintenance, enhancements, and troubleshooting across applications, cloud services, databases, APIs, and security integrations.

Key Responsibilities



  • Provide daily production support and participate in a 24x7 on-call rotation.


  • Troubleshoot issues across Angular interfaces, APIs, Kafka messaging, and databases.


  • Support AWS Lambda services, deployments, and GitHub Actions workflows.


  • Monitor application health, resolve incidents, and perform root cause analysis.


  • Collaborate with business stakeholders, vendors, infrastructure, and security teams.


  • Maintain runbooks and technical documentation; support audits and operational reporting.


Required Qualifications



  • 5+ years of enterprise application production support experience.


  • 3+ years supporting AWS cloud-native/serverless solutions.


  • Experience with Angular, TypeScript, AWS Lambda using Python and/or .NET, REST APIs, and Kafka.


  • Proficiency with SQL Server, PostgreSQL, GitHub, and GitHub Actions.


  • Experience supporting AWS AI/ML integrations, including Bedrock, Textract, and Rekognition.


  • Monitoring and incident response experience using CloudWatch, Dynatrace, Splunk, or equivalent.


  • Reporting experience with Power BI, SSRS, or equivalent.


  • Strong troubleshooting, communication, documentation, and prioritization skills; ability to work independently.


Preferred Experience



  • Physical security/access-control platforms and integrations such as Avigilon, Symmetry, gate controllers, and intercom/callbox systems.


  • Additional AWS services, including Connect, Lex, Aurora, RDS, S3, CloudFront, IAM, KMS, and Secrets Manager.


  • Active Directory, Entra ID, RBAC, CyberArk, or Akamai.


  • Terraform, CloudFormation, and automated testing tools such as Tricentis.


  • Experience in regulated or compliance-driven environments.

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