Why This Role Stands Out
This on-site NOC Technician role offers a fantastic opportunity to join a leading government organization, hone your technical analysis and problem-solving skills within a supportive, team-oriented environment, and gain valuable experience in a critical infrastructure setting. If you are a mid-senior level technician with a knack for identifying and resolving technical issues, this position is an excellent step for your career growth. Apply today to become a vital part of their expanding team!
Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Fort Worth, TX, United States
Posted
Yesterday
Technical Support
Job Description
IDR is seeking a NOC Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the NOC Technician:
The NOC Technician will make skilled assessments and perform technical analysis of problems and outages as they occur across the Enterprise to evaluate/isolate root cause. The position will also document and escalate Tier 2 and Tier 3 critical alerts to the appropriate tech support group.
Required Skills for the NOC Technician:
What's in it for you?
By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: NOC Technician, Location: Fort Worth, TX - 76166
Position Overview/Responsibilities for the NOC Technician:
The NOC Technician will make skilled assessments and perform technical analysis of problems and outages as they occur across the Enterprise to evaluate/isolate root cause. The position will also document and escalate Tier 2 and Tier 3 critical alerts to the appropriate tech support group.
Required Skills for the NOC Technician:
- Schedule: (6:00pm - 6:00am) (Sun-Wed or Wed-Saturday)
- 2+ experience working as a NOC or Data Center Technician
- Experience installing and racking server and network-based equipment
- Experience escalating Tier II and Tier III alerts to the appropriate tech support group
- Experience providing technical support for end-users, over the phone, through email and chat
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row
By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: NOC Technician, Location: Fort Worth, TX - 76166
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