Technology Manager

Salary: $141,500 to $156,913 Location: Darwin or Alice Springs

About the Opportunity

Join NT PHN in a senior technology leadership role responsible for the delivery of reliable,secureand cost-effective technology services across the organisation.

The Technology Manager will provide oversight of technology operations,infrastructureand vendor services, while acting as the organisational lead for the implementation and ongoing management of information security controls aligned with ISO 27001 standards. Through strong service delivery, risk and compliance management, this role supports a stable technology environment that enables organisational performance,securityand continuous improvement.

About You

You are an experienced technology leader with a strong background in IT operations, infrastructure management, technology servicedeliveryand information security governance. You bring practical operational leadership, soundjudgementand the ability to work closely with internal stakeholders, managed serviceprovidersand vendors to deliver secure,reliableand fit-for-purpose technology services.

• Knowledge or training equivalent to a relevant postgraduate degree and/or an equivalent combination of relevant experience, education and training in Information Technology, Computer Science or a related field.
• Demonstrated experience in IT operations, infrastructuremanagementand/or technology service delivery roles.
• Demonstrated experience implementing andoperatingwithin information security frameworks, including ISO 27001.
• Experience supporting or achieving ISO 27001 accreditation, including implementation of security controls and audit readiness.
• Strong understanding of infrastructure, networks, cloud services and enterprise systems.
• Experience managing vendors and service providers, including performance and service levels.
• Knowledge of cyber security principles, risk management and incident response processes.
• Excellent stakeholder engagement, communication and problem-solving skills, with familiarity with IT service management frameworks such as ITIL highly regarded.

About the Role

This role leads the operational delivery of technology services and information security controls, ensuring NT PHN's systems, services and infrastructure are reliable,secureand aligned with organisational requirements.

Key priorities include:

• Providing onsite oversight of day-to-day technology operations, ensuring systems, services and infrastructure are reliable, secure and aligned with organisational requirements.
• Acting as the organisational owner for information security operational controls, ensuring alignment with ISO 27001 standards and ongoing compliance requirements.
• Leading and coordinating activities to achieve and maintain ISO 27001 accreditation, including implementation, monitoring and continuous improvement of security controls and practices.
• Managing and coordinating Managed Service Providers and technology vendors, ensuring performance, security compliance and value for money in line with contractual obligations.
• Overseeing infrastructure and architecture, including networks, systems and cloud environments, ensuring they are secure,resilientand compliant with organisational and security standards.
• Monitoring service performance and managing Service Level Expectations, ensuring high-quality service delivery andtimelyresolution of issues.
• Supporting cyber security operations by overseeing risk management, vulnerability management and security monitoring activities in alignment with ISO 27001 controls.
• Leading coordination of incident and problem management processes, including response, escalation, root cause analysis and continuous improvement of controls and processes.
• Managing IT asset lifecycle processes, ensuring secure configuration, compliance and alignment with security frameworks.
• Contributing to the development, implementation and ongoing improvement of technology policies, frameworks and roadmaps, with a strong focus on information security governance and compliance.

What's in it for You?

Working with NT PHN means being part of an organisation committed to improving health outcomes for Territorians. We offer a rewarding and purpose-driven work environment with a range of employee benefits, including:

• Competitive remuneration including up to $15,899 salary packaging and a generous base salary.
• Six weeks annual leave to support work-life balance.
• Flexible working arrangements that suit your lifestyle.
• A dynamic, fast-paced and supportive team environment with a positive workplace culture.
• Opportunities to develop your skills, knowledge and career.
• The freedom to bring innovative and creative thinking to your role.
• Access to SONDER, a 24/7 comprehensive employee support service for personal safety, medical and mental health needs.
• And yes - we have Dog-Friendly Fridays!

Commitment to Reconciliation

NT PHN is committed to delivering all work in a culturally inclusive,sensitiveand safe manner that supports reconciliation. Our Reconciliation Action Plan reflects our ongoing dedication to embedding reconciliation principles into both our operations and daily practices.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all roles within NT PHN.