Delivery Manager / Product Manager - Retail Tech, POS & Store Systems

Delivery Manager / Product Manager - Retail Technology, POS & Store Systems

An outstanding opportunity to join a global digital transformation partner delivering some of the most exciting retail technology programmes in the market. Working with enterprise retailers and consumer brands, you'll help shape and deliver the systems that power modern retail operations; from Point of Sale (POS) platforms and colleague devices to eCommerce, loyalty, payments, fulfilment and omnichannel customer experiences.

This is a high-impact, delivery centric, consulting role for someone passionate about retail technology and product delivery. You'll work at the intersection of stores, digital commerce and operational systems, helping clients modernise the technology that enables colleagues to serve customers, process transactions, manage inventory and deliver seamless customer experiences across every channel.

Beyond client delivery, you'll also influence how Product and Agile practices evolve internally, helping to test new methodologies, coach teams and shape the future of delivery excellence across the organisation.

This role is ideal for someone who enjoys combining the responsibilities of Delivery Manager, Product Manager, Product Owner and Business Analyst, while expanding their exposure to complex retail transformation programmes.

Required Experience:

• Experience delivering products within retail technology environments
• Strong understanding of retail store systems, POS platforms, colleague technology, customer journeys or omnichannel retail operations
• 3+ years' experience across Delivery Management, Product Ownership, Product Management and/or Business Analysis
• Experience working with cross-functional teams spanning business, technology, store operations and third-party vendors
• Strong grounding in Agile delivery with relevant certifications
• Ability to translate retail business requirements into clear product features and priorities
• Experience managing backlogs, roadmaps and product delivery lifecycles
• Passion for Product Management and retail technology innovation
• Strong coaching and stakeholder engagement skills
• Excellent communication and consulting capabilities
• Ability to lead confidently in fast-paced environments
• Relevant degree (2:1 or above in Computer Science, Business or STEM subject)

What You'll Be Doing:

• Leading the delivery of enterprise-scale retail technology programmes
• Managing products across POS, store systems, colleague devices, mobile workforce tools and omnichannel retail platforms
• Working closely with retail operations, store teams and business stakeholders to define and prioritise requirements
• Shaping product roadmaps, features and delivery plans that improve colleague and customer experiences
• Owning and refining product backlogs to ensure alignment with business outcomes
• Running Agile ceremonies and maintaining strong delivery governance
• Supporting retailers through technology modernisation initiatives, including POS transformation and store technology upgrades
• Coaching clients and teams on Product Management, Agile delivery and best practice operating models
• Helping develop and trial new internal methodologies before bringing them to client engagements
• Building trusted relationships with senior stakeholders and influencing key technology and product decisions
• Supporting organisations transitioning to product-led and Agile ways of working
• Visiting client sites when required (typically 1-2 days per week)

What's On Offer:

• £50,000-£60,000 basic salary plus benefits + 10% bonus
• Hybrid working: London-based with approximately 80% remote working
• Opportunity to work with global retail and consumer brands
• Exposure to large-scale retail transformation programmes spanning stores, POS, colleague technology and digital commerce
• Genuine influence over Product and Agile practices within a global consultancy
• Clear career progression into Senior Product Consulting, Retail Technology Strategy, Programme Leadership or Practice Management