Manufacturing

Senior EDI Support (Production Support) Specialist (Healthcare Payer - Facets Ecosystem)

Info Dinamica IncSeattle, WA🇺🇸United StatesPosted Oct 15, 2026

Why This Role Stands Out

This role offers a significant opportunity to deepen your expertise within a leading healthcare payer's critical EDI ecosystem, providing essential production support and driving system improvements. If you possess extensive experience in healthcare EDI, particularly with Edifecs or TriZetto HIPAA Gateway, you'll thrive in this impactful position. Apply today to contribute your skills to a dynamic environment and advance your career.

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

Seattle, WA, United States

Posted

4 days ago

Root Cause Analysis

Job Description

Role: Senior EDI Support (Production Support) Specialist (Healthcare Payer - Facets Ecosystem)

Location: Seattle, WA (Onsite from Day 1)

Job Type: Contract

Experience:

8+ years in IT, 5+ years in healthcare payer and EDI, 3+ years with Edifecs or TriZetto HIPAA Gateway

ROLE OVERVIEW:

We are looking for a Senior EDI Support Specialist with strong healthcare payer experience to provide L2/L3 support for enterprise EDI platforms serving Claims, Membership, Enrollment, Provider, and Payment functions. The role requires expertise in HIPAA X12 transaction support, production monitoring, incident resolution, trading partner management, and Edifecs/TriZetto HIPAA Gateway environments.

KEY RESPONSIBILITIES:

Provide L2/L3 support for EDI platforms supporting Claims, Membership, Enrollment, Billing, Provider, and Payment functions.
Monitor, troubleshoot, and resolve EDI transaction failures, rejects, reconciliation issues, and file transmission problems.
Support Edifecs, TriZetto HIPAA Gateway, BizTalk, and Facets-integrated environments.
Perform root cause analysis, incident resolution, and transaction performance improvements.
Support trading partner onboarding, certification, testing, and production releases.

REQUIRED SKILLS: