Quick overview
Job description
The Builder Sales Manager will be responsible for expanding, managing, and retaining relationships with regional and national builder accounts. This role will drive revenue growth by aligning customer needs with Genie’s products and solutions, ensuring consistent delivery of service excellence. The ideal candidate is a self-starter with strong B2B sales experience, exceptional account management skills, and the ability to work cross-functionally with internal departments to support customer success. The candidate will work closely with the National Builder Sales Manager to support account growth, customer relationships, business development activities, and strategic builder initiatives.
- Acquire new regional builder accounts and small national builder accounts (with support of National Builder Sales Manager)
- Support the management and growth of assigned regional and national builder accounts.
- Develop, maintain, and execute account strategies to increase market share.
- Serve as the primary point of contact for assigned accounts, providing excellent customer service and proactive solutions.
- Collaborate with marketing, operations, and District Sales teams to ensure customer needs are met.
- Conduct quarterly business reviews with key accounts to track performance, resolve issues, and identify growth opportunities.
- Analyze sales data, prepare reports, and provide accurate sales forecasts.
- Support the National Builder Sales Manager in identifying, pursuing, and onboarding new regional and national builder opportunities.
- Generate new business opportunities through prospecting, networking, industry events, referrals, and collaboration with District Sales Managers.
- Coordinate activities between builders, installing dealers, Genie Factory Direct, Wayne Dalton Sales Centers, and internal teams to ensure successful program execution.
- Maintain accurate customer records, opportunity pipelines, sales activity, and forecasting within company CRM systems.
- Assist with builder rebate programs, partnership agreements, model home initiatives, and promotional programs.
- Travel as required (30–40%) to meet with customers, conduct site visits, and attend trade shows or industry events.
- Ensure compliance with all company policies, procedures, and pricing guidelines.
Qualifications
• Bachelor's degree in Business, Marketing, Construction Management, Communications, or related field preferred.
• 0-3 years of sales, account management, business development, construction, manufacturing, distribution, customer service, or related experience preferred.
• Understanding of residential construction, building products, dealer distribution channels, or builder operations is a plus.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated ability to build relationships and communicate effectively with customers and internal teams.
Core Competencies
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Accountability: Holds self and others accountable for meeting commitments.
• Business Acumen: Understands industry trends, financial drivers, and builder needs.
• Collaboration: Works effectively across functions to achieve results.
• Adaptability: Maintains effectiveness during periods of change and ambiguity.
• Growth Mindset: Seeks continuous improvement and demonstrates resilience.
Success in this role will be measured through:
• New builder account acquisition
• Revenue growth within assigned accounts
• Builder market share gains
• CRM utilization and pipeline management
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