Quick Overview
Job Description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com
Job Responsibilities:
• Field and respond to affiliate needs with the intention of helping them grow their business and success on EPN
• Consult with publishers to help identify challenges and areas of growth opportunity
• Translate learnings into new content on EPN’s online help center, lifecycle emails and landing pages, automated email responses, etc.
• Help unmanaged affiliates grow through topics like SEO, Content Strategy, Website UX, leveraging social channels, technical/tools support, etc.
• Align educational resources to publishers at different lifecycle stages
Practically speaking, what are you going to do:
• Write. New help center content, email responses, lifecycle marketing-related pieces (emails, landing pages)
• Problem-solve. Understand the problems blocking affiliate success. Answer their immediate questions while addressing underlying issues.
• Create solutions at scale. Don’t just solve one problem for one customer, but determine how to make that solution apply to all self-service customers.
• Collaborate with the EPN business and technology teams, particularly Marketing and Operations.
Qualifications:
Required
• Bachelor’s degree
• 2+ years prior experience (particularly marketing, communications, account management, or support experience)
• Excellent communication skills, particularly written
• Expertise with Microsoft Office suite
• Able to handle multiple tasks and priorities simultaneously
Preferred
• Experience with Salesforce preferred
• Fluency in German, French, Italian, or Spanish a plus
To discuss on this opportunity feel free to reach Raghu Varun
Call on 732.579.3433 or email your resume to raghuv1(at)mindlance.com
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