Why This Role Stands Out
This Field Service Technician role offers a competitive hourly wage of $23-$26 and the chance to develop valuable electro-mechanical troubleshooting skills while ensuring critical equipment operates smoothly for clients. You'll thrive in this position if you're a proactive, independent problem-solver with a knack for mechanics, eager to deliver excellent service across diverse customer sites. Apply today to join a team that values your technical expertise and commitment to reliable service!
Quick Overview
Job Description
OWL Services is Hiring a Field Service Technician!
Location: Albuquerque, NM (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $23.00–$26.00/hour
Employment Type: Hourly
Overview
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.
Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.
Responsibilities
- Troubleshoot, inspect, repair, and replace electro-mechanical equipment
- Diagnose issues and implement effective solutions
- Service equipment including cash registers, coin changers, alarms, and POS systems
- Complete service requests and maintenance tasks in a timely and professional manner
- Review work orders, manuals, and technical drawings
- Utilize testing devices, hand tools, and power tools
- Follow all safety procedures and company protocols
- Participate in a 24/7 on-call rotation
- Travel overnight 30–40% for installations, repairs, and upgrades
- Maintain accurate documentation using company systems and mobile tools
Must Have
- Mechanical aptitude and troubleshooting skills
- Ability to work independently and be a strong problem-solver
- Strong attention to safety and adherence to safety protocols
- Willingness to participate in a 24/7 on-call rotation
- Ability to travel 30–40% overnight
- Valid driver’s license and good driving record
- Proficiency with computers and smartphones
- Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.
Nice to Have
- Experience with POS systems (Verifone, NCR)
- Experience working with alarm systems
- Experience troubleshooting electro-mechanical equipment
- Ability to complete service requests professionally and efficiently
- Ability to review work orders, manuals, and technical drawings
- Experience using testing devices, hand tools, and power tools
- Willingness to support installations/upgrades in other regions
- Paid Time Off
- 401(k) Retirement Plan
- Health Care
- Dental Insurance
- Vision Insurance
- Overtime Pay
- On-the-Job Training
- Per Diems
- Growth Opportunities
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