Collections Representative

Collections Representative | Minoa, NY, United States | Hybrid We are seeking a Collections Representative for a leading nationwide distributor of propane, renewable propane, and various energy products and services. This organization is dedicated to providing innovative energy solutions and exceptional customer service, with a rich history dating back to 1928. The Role • Initiate collection activities on past-due accounts through calls, letters, and emails, ensuring thorough follow-up. • Process credit card payments, accurately posting them to accounts and logging all related activity. • Manage customer accounts by maintaining accurate information and data, ensuring a high level of service. • Collaborate with the Customer Service Center to verify and correct any discrepancies in posted items. • Resolve customer disputes to achieve mutually satisfactory outcomes. • Analyze accounts receivable data to prioritize collection efforts and generate aging reports. What You'll Need • High School diploma, GED, or equivalent training and experience. • A minimum of 1-2 years of collections experience. • Proficient in managing customer accounts and data. • Strong communication skills for effective customer and internal interactions. • Ability to analyze financial data and generate reports. • Detail-oriented with strong organizational skills. What's On Offer • Competitive hourly pay ($16.20 - $19.00 per hour, dependent on experience). • Comprehensive benefits package including medical, dental, and vision insurance. • Opportunities for professional development and career advancement. • Paid time off that increases with tenure. Apply via Haystack today!