Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationLas Vegas, United States
Job description
Helps with guest baggage, while providing excellent customer service.
- Acknowledges, greets and converses in English with customers who need assistance with their baggage.
- Accurately delivers bags to and from guest rooms. Picks up guests' luggage upon departure and transports to front drive area or delivers for storage
- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Inform guests of the Hotel's facilities and services available. Assists guests with room changes and maintains room key security.
- Participates in maintaining a safe, work environment.
- Completes required room slip information and submits to Bell Captain after each front.
- The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.
- Must be 18 years of age or older
- One year's previous experience as a Bell Person is preferred.
- Must be able to lift heavy baggage up to 80 pounds.
- A minimum of one year of customer service experience in a previous position, where the primary job duty is direct customer service, is required.
- Must have proven ability to provide courteous, friendly and efficient service.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance
- Obtain a Union referral
ADDITIONAL REQUIREMENTS
- Must be able to work and quickly maneuver inside and outside.
- Must be able to work independently.
- Must be able to stoop, bend, and lift objects that weigh up to 80 pounds.
- Must be able to push and/or pull heavy rolling loads in excess of 300 pounds.
- Must be able to respond to visual and oral cues.
- Must be able to speak English clearly.
- Position is in a cigarette smoke environment
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