Front Desk Clerk - Family Practice

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Asst-Office Operations - Henry Ford Health

Job Title: Asst-Office Operations

About the Department: Located on Moross Road, our campus serves Detroit's east side and the Grosse Pointes, offering a unique blend of community care and accessibility. Nestled near lakefront parks and historic architecture, our location provides a serene environment with easy access to the Detroit River corridor. Our team is deeply rooted in the neighborhood, delivering compassionate care to a diverse population. We pride ourselves on being a community anchor, fostering health and wellness in a vibrant, historic setting.

Role Overview: As an Asst-Office Operations, you¿ll be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You¿ll support the medical team by managing administrative tasks, from patient check-in to appointment scheduling. Your role is vital in maintaining smooth operations, enhancing patient satisfaction, and contributing to the overall success of our healthcare services.

Why Henry Ford Health: At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do:

• Greet patients and visitors, ensuring a warm and professional welcome.
• Check patients in and out, obtaining necessary documentation accurately.
• Verify and enter demographic information into the system.
• Obtain and verify insurance authorizations and precertifications.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.
• Provide general office and clerical support to ensure smooth operations.

 

 

What You Will Need:

Required Qualifications:

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

 

Preferred Qualifications:

• None specified.

 

What We Offer: Join a team where your growth is our priority. Collaborate with dedicated professionals, engage in mission-driven work, and access continuous learning opportunities to advance your career in healthcare.

Join Our Team: Ready to make a difference? Apply now and be part of our mission to deliver exceptional care.