Application Workflow Subject Matter Expert (OpenText AppWorks / Content Server)

Location: National Capital Region (Hybrid/Remote with local travel as needed)
Employment Type: Full-Time, W-2
Salary Range: $124,000 - $138,000
Target Start Date: December 2026

Overview

Our client is seeking an experienced Application Workflow Subject Matter Expert to support a large-scale federal healthcare enterprise content management environment. This individual will serve as a technical leader and trusted advisor for workflow automation, business process management, and enterprise content management solutions built on the OpenText platform.

The ideal candidate will possess deep expertise in OpenText AppWorks, Content Server, and enterprise workflow design, with a strong background supporting healthcare or other highly regulated environments.

Responsibilities

• Analyze business and workflow requirements and provide recommendations leveraging OpenText AppWorks and Content Server capabilities.
• Serve as a subject matter expert for enterprise content management (ECM) and business process management (BPM) solutions.
• Advise stakeholders on platform capabilities, future enhancements, upgrades, and modernization initiatives.
• Support the design and implementation of workflow solutions while minimizing custom development whenever possible.
• Review and validate solution designs for security, records management, scalability, and operational impact.
• Develop level-of-effort estimates for new workflows and system enhancements.
• Collaborate with architects, developers, analysts, testers, and cybersecurity teams throughout the software development lifecycle.
• Provide mentorship and technical guidance to development and configuration teams.
• Participate in Agile planning, reviews, and release activities.

Required Qualifications

Education

• Bachelor's degree in Computer Science (required)

Experience

• 10+ years of experience supporting Health IT and/or enterprise content management initiatives
• 5+ years of experience with Enterprise Content Management (ECM) and Business Process Management (BPM) platforms
• Experience implementing and supporting workflow-driven enterprise applications
• Experience working in Agile development environments

Certifications

• Current CompTIA Security+ certification (or equivalent DoD-approved IAT Level II certification)

Additional Requirements

• U.S. Citizenship required
• Able to obtain and maintain required federal access credentials
• Willingness to reside within or relocate to the National Capital Region

Preferred Qualifications

• OpenText AppWorks experience
• OpenText Content Server or Content Suite experience
• OpenText xECM experience
• Healthcare IT experience
• Federal or Department of Defense experience
• Experience supporting enterprise workflow modernization efforts
• Knowledge of API integrations, records management, and secure content management environments
• OpenText certifications
• Master's degree in Computer Science or related field

Desired Technical Skills

• OpenText AppWorks
• OpenText Content Server
• OpenText Content Suite / xECM
• Business Process Management (BPM)
• Enterprise Content Management (ECM)
• Agile / Scrum
• API Integrations
• Enterprise Workflow Automation
• Security and Compliance Frameworks

If you are interested in discussing this opportunity, please apply with an updated resume that includes all relevant enterprise content management, workflow automation, and healthcare IT experience.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1